Description:
The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Food and Beverage Manager at our Stepstone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking with exceptional hospitality and guest service skills.
- Manage daily operations of the food and beverage outlets, including the restaurant, bar, room service, and club lounge.
- Hire, train, and supervise front-of-house staff, including servers, bartenders, and baristas.
- Ensure exceptional guest service standards are met or exceeded.
- Monitor inventory levels and place orders for beverage and supplies as needed.
- Manage budgets, control costs, and analyze financial reports to maximize profitability.
- Enforce health, safety, and sanitation regulations.
- Develop promotional strategies and events to increase sales and customer engagement.
- Handle guest concerns or complaints with professionalism and care.
- Maintain a clean, organized, and welcoming dining environment.
- Increase the level of guest satisfaction by delivering an exceptional product through employee development.
Requirements:
- 3+ years of experience supervising in food and beverage or hospitality leadership.
- Strong knowledge of restaurant operations, bar service, and customer service best practices.
- Leadership skills with the ability to motivate and manage a team.
- Must be available for weekends, holidays, and PM shifts.
- Excellent communication and problem-solving abilities.
- Familiarity with point-of-sale systems & scheduling software
- Certifications in food safety and responsible alcohol service (e.g., ServSafe, TIPS) preferred.
- Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
- Minimum lifting of 50 pounds.
- Pushing, bending, stooping, upward reaching, and manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 50 pounds.
- Other duties may be assigned.
Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are an Equal Opportunity Employer - EOE/M/F/D/V
