Job Summary
Functional Analyst
Job Description: Provide specialized expertise in business systems and processes.
Job Requirements: Bachelor’s degree or relevant experience; strong communication
and organizational skills; ability to work independently and collaboratively; proficiency in
relevant tools and technologies.
Salary: $65,000 - $90,000
Functional Analyst
A Functional Analyst plays a crucial role in bridging the gap between technical
development and business requirements. They help ensure that the software solutions
provided align perfectly with business goals, thereby enhancing overall operational
efficiency. By understanding the specific duties, qualifications, and preferred skills for
this job, you'll be well-prepared to either apply for the position or identify the right
candidate.
Functional Analyst Responsibilities & Duties
Analyze business processes to identify areas for improvement
Gather and document functional requirements from stakeholders
Translate business needs into technical specifications
Coordinate with development teams to implement and test solutions
Conduct gap analysis and feasibility studies
Create functional design documents and process flow diagrams
Facilitate meetings and workshops with stakeholders
Provide support and training to end-users
Develop test plans and perform system testing
Ensure solutions meet business requirements and are delivered on time
Monitor system performance and suggest enhancements
Collaborate with project managers to align project goals
Assist in troubleshooting and resolving functional issues
Functional Analyst Qualifications & Skills
Proven experience as a Functional Analyst or in a similar role
Strong understanding of business process modeling
Proficiency in software development lifecycle methodologies
Excellent communication and interpersonal skills
Experience with ERP systems and software like SAP, Oracle, or Microsoft
Dynamics
Familiarity with data analysis and reporting tools
Project management skills or certification
Ability to work collaboratively in a team environment
Problem-solving skills and attention to detail
Knowledge of agile and scrum methodologies
Job Requirements
Bachelor's degree in Computer Science, Information Technology, Business
Administration, or a related field
Minimum of 3-5 years of experience as a Functional Analyst
Strong analytical and organizational skills
Ability to translate business requirements into technical solutions
Proficiency in using requirement gathering and project management tools
Understanding of systems engineering concepts
Excellent documentation skills
Ability to work independently and manage multiple tasks
Strong attention to detail and accuracy
Knowledge of best practices in IT and business operations
Job Overview
Responsibilities for Functional Analyst
Respond to and resolve system failures and performance issues.
Appropriately communicate project status, escalate issues, and manage
timelines and action items.
Act as an advocate for the client.
Support clients on CRM standards and prepare them for using their CRM
solution by setting training programs and redefining new roles and
responsibilities.
Analyze customers' business requirements and tailor the use of the system to
meet those objectives.
Manage communications, scheduling, and logistics for ERP specific projects.
Actively drive issue resolution and closely monitor its progress.
Collaborate with vendor support on the resolution applications issues and system
problems.
Design, develop, and produce detailed, standard and ad hoc reports.
Participate in pre-sales activities and internal initiatives as required.
Prepare design documents and other technical documentation to support the
business application.
Communicate with external vendors and conduct joint solution review.
Demonstrated ability to review analytic products for cogent arguments, tradecraft
standards, and adequate support for conclusions. routinely tests analytic rigor of
analytic products.
Recommend and implement effective uses of technology to support these
processes.
Develop, document, and maintain best practices, project standards, procedures,
application, quality objectives and 'lessons learned', including metrics for assess.
Analyze, design, construct, test, and implement system or application
enhancements.
Guide technical team to deliver a flexible and scalable solution.
Ensure instructional materials are accurate. Provide subject matter expertise and
support for end user training delivery.
Resolve complex customer issues by recommend and implementing solutions.
Qualifications for Functional Analyst
Bachelor's or Graduate's Degree in business, computer science, information
systems or information technology, or equivalent experience.
Experience with Oracle Applications, ipps-a, Golive, Agile, SAP Functional, SQL,
Cloud, and D365 systems and software.
Leadership and problem solving skills.
Fluent in business process analysis and software development life cycles.
Can collaborate with others for tasks and projects.
Experience with General Ledger.
Demonstrated skill with scripting and interfaces.
Pay: $65,000.68 - $90,000.00 per year
Benefits:
Work Location: In person