Do you love dogs, enjoy leading a team, and take pride in creating an exceptional experience for both pets and their people? Leashes & Leads is looking for an experienced, dependable PM Shift Supervisor to help lead our evening operations and develop the next generation of pet care professionals.
This is more than a supervisor role—it's a coaching position. You'll mentor future handlers and leaders while helping maintain the high standards our clients expect every day.
Position Type
- Full-Time or Part-Time
- Evenings, weekends, and holidays required with flexibility
Compensation
- $18–$20 per hour, based on experience
- Performance-based pay increases as training milestones are completed
Responsibilities
- Lead all PM operations and ensure smooth daily workflow
- Coach, mentor, and develop Pet Care Attendants and future leaders
- Monitor dog playgroups while maintaining a safe, structured environment
- Deliver exceptional customer service to clients
- Assist with front desk operations and retail sales
- Administer medications and provide daily care for boarding and daycare guests
- Maintain a clean, safe, and organized facility
- Communicate effectively with the management team regarding operations, staffing, and guest care
- Help foster a positive, supportive workplace culture
Qualifications
We're looking for someone who:
- Has worked in a stable position for 2+ years
- Has previous supervisory or management experience
- Loves dogs and is passionate about animal care
- Understands that our busiest seasons are holidays, and that our guests rely on us during those times
- Is dependable, professional, and leads by example
- Is comfortable working with people of all ages, backgrounds, and cultures
- Thrives in a fast-paced environment and enjoys coaching others to succeed
- Is eager to continue learning and growing professionally
Previous professional animal experience is preferred but not required. We are willing to train the right leader.
Cross-Training Opportunities
Our supervisors become well-rounded leaders through cross-training in:
- Dog handling
- Leadership and team development
- Front desk operations
- Retail sales
- Customer service
- Facility operations
Career Growth
We believe in promoting from within. This position offers opportunities to grow into roles such as:
- Assistant Manager
- Manager
- Professional Trainer
- Groomer
- Additional leadership positions as our company continues to grow
Community Impact
As part of our team, you'll also participate in our partnership with Temporary Paws Pet Refuge (TPPR), assisting in the care of animals belonging to individuals experiencing hardship or crisis. Making a difference in our community is an important part of who we are.
Reporting Structure
This position reports directly to the Manager and Owner.
Physical Requirements
- Lift and carry up to 50 pounds
- Frequently squat, kneel, bend, and reach to the floor
- Stand, walk, and remain active for shifts lasting up to 10+ hours
- Comfortable working both indoors and outdoors throughout our campus in varying weather conditions
Benefits
- Bring your dog to work (when appropriate)
- Employee discounts on retail products
- Discounts on Leashes & Leads services
- Supplemental health benefits
- Vacation accrual
- Casual, pet-friendly dress code
Why Leashes & Leads?
Our outdoor-focused campus gives dogs the opportunity to play, explore, and enjoy fresh air throughout the day. We believe in rewarding initiative, investing in our team, and creating leaders who make a lasting impact on our staff, our clients, and the dogs in our care.
If you're looking for more than just a job—and want to build a career in the pet care industry—we'd love to meet you.
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Health insurance
- Professional development assistance
Application Question(s):
- Are you a Dog/Animal person?
Experience:
- Supervisory: 2 years (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Byron, MN 55920 (Required)
Work Location: In person
