Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist/Administrative Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. You will manage appointment scheduling, patient check-in and check-out, medical records and payments while providing exceptional customer service. Your expertise in electronic health record (EHR) systems, and administrative support will contribute to the smooth operation of our clinic. This paid position offers an exciting opportunity to be part of a dedicated healthcare environment committed to quality patient care.
Responsibilities
- Greet patients warmly, verify their information, and facilitate check-in/check-out procedures using EMR/EHR systems such as Epic, Meditech, Athenahealth, Tebra or eClinicalWorks
- Schedule appointments accurately and efficiently, coordinating with clinical staff to optimize daily operations
- Collect and review client payments
- Manage electronic health records (EHR), ensuring proper documentation review and confidentiality in accordance with clinical confidentiality policies
- Answer phone systems with professional phone etiquette; handle patient inquiries and direct calls appropriately
- Maintain accurate medical record systems, including scanning documents into EMR systems and managing paper files when necessary
- Assist with administrative tasks such as data entry, typing reports, filing documents
Qualifications
- Proven experience as a Medical Receptionist or Administrative Assistant in a healthcare setting; medical or dental clinic experience preferred
- Strong knowledge of medical office procedures including patient intake, documentation review, payment processors
- Proficiency in EMR/EHR systems like Epic, Meditech, Athenahealth, Tebra, or eClinicalWorks; familiarity with electronic health records management is essential
- Excellent computer skills for administrative support tasks
- Exceptional customer service skills with the ability to communicate clearly and professionally in person and over the phone
- Knowledge of HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times
- Ability to handle multiple priorities efficiently while maintaining attention to detail in documentation review and medical payments
- Strong clerical skills including filing, data entry, and organization within a fast-paced environment
Join our team today! Bring your enthusiasm for healthcare administration along with your technical expertise to make a meaningful difference in patients’ lives while advancing your career in a supportive and energetic workplace.
Pay: $17.00 - $23.00 per hour
Benefits:
Application Question(s):
- Why would you like to work at Appell and Sorrell Wellness?
Work Location: In person
