Job Purpose: Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Provide one-on-one support to the account coordinators. May also train newly hired clerical staff.
Essential Functions
- Over seeing all one time cleaning projects
- Answer Phones
- Schedule Client’s appointments and estimates
- Creating all estimates
- Making sales calls and reminder appointment calls
- Making cold calls to new and existing customers
- Manage office files/paperwork
- Manage Customer Service Email
- Employee schedule
- Receive visitors in the office
- Problem solve/manage client complaints and concerns
- Compile data that decisions will be made from
- Being able to learn and teach new software programs
- Assist Office Staff with daily tasks
- Assisting with laundry
- 1st round of phone interviews, following our call sheet and vetting candidates for interviews
Work Activities
- Transcribe spoken or written information
- Organizing, Planning, and Prioritizing Work Responsibilities for the Office Staff
- Prepare documentation for Service Agreements
- Prepare Cleaning Specs for Janitorial Accounts
- Assist with implementing changes in the company and communicating those changes to other staff members
- Prepare business correspondence
- Prepare documentation for contracts, transactions, or regulatory compliance
Additional Work Activities
- Writing Thank You cards
- Record information from meetings
- Fielding calls for upper management
- Create templates for the office
- Create forms and procedures for techs to follow
- Organize and run holiday celebrations
- Explain regulations, policies, or procedures
- Internal Laundry and preparing supplies for technicians
Work Content
Physical Demands
The employee is frequently Sit; Climb or balance; the employee is regularly Stand; Walk; Use hands to finger, handle, or feel; Reach with hands and arms; Stoop, kneel, crouch, or crawl; Talk or hear.
Mental Demands
The employee must have good communication skills, problem solving, be self-motivated, a team player, and a go getter.
Lifts Weight or Exerts Force Work Environment
The employee will occasionally lift 30 to 50 pounds, any more than that will require a team member's assistance.
Vision
Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception; Ability to adjust focus.
Knowledge
- Clerical
- English Language
- Google Software's, specifically google sheets, Accounting/scheduling Software
- Customer and Personal Service
- Computers and Electronics
- Office Clerical Administration
Qualification
- Basic knowledge and comfortable with computers. Knowledge of Microsoft Office Suite, Excel, Google Docs etc.
- Must have good communication skills, problem solving, be self-motivated, a team player, and be a go-getter.
Education
High School/G.E.D.
Pay: $800.00 - $1,000.00 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
