Join us as we grow! Community Hospice and Palliative Care, a leading non-profit organization specializing in end-of-life healthcare, is hiring a Volunteer Engagement Coordinator to join our growing team. Offering a competitive salary and benefits, generous PTO, and retirement options, Community Hospice provides a supportive work environment to grow your professional career.
The Volunteer Engagement Coordinator plays a central role in creating an engaging and rewarding experience for current and prospective volunteers across all programs. This includes, but is not limited to, initiatives in recruitment, retention, appreciation, engagement, satisfaction and other activities designed to attract a high quality, participative volunteer base.
Position Details
- Job Location: Community Hospice and Palliative Care main location 4266 Sunbeam Road, Jacksonville FL; no work from home at this time
- Days/Hours: Monday - Friday, 8:00am - 5:00pm
- Compensation: $42-46K base salary plus full benefits package, including 23 days rollover PTO annual
- Volunteer Department Overview: Learn more at Community Hospice Volunteer Opportunities
Job Description
- Develops and coordinates engagement strategies and recruiting techniques to build a volunteer base capable of meeting the specific needs of current and developing programs.
- Interviews and recommends individuals for selection and onboarding as a Volunteer.
- Completes all volunteer pre-screening requirements as required to be compliant with all applicable standards.
- Develops and maintains strong relationships with strategic community resources that provide value to the selection process.
- Develops analytics to determine effectiveness of volunteer recruitment and retention programs.
- Creates, administers and analyzes quarterly Volunteer satisfaction surveys; draws conclusions and provides recommendations based on analysis of the data.
- Develops and deploys innovative methods for maintaining optimal volunteer commitment and engagement.
- Facilitates follow up with inactivated volunteers to identify reasons and interest in continued volunteer service. Documents reasons for further analysis and future decision making.
- Holds volunteer roundtable discussions.
- Meets all project/department milestones and goals on a consistent basis.
- Plans and coordinates annual volunteer appreciation event.
- Writes and distributes volunteer newsletter.
- Researches best practices in Volunteer recruitment and retention.
- Adheres to Community Hospice & Palliative Care’s core values.
- Other duties as assigned.
Education & Experience:
- Associates Degree (minimum) or equivalent combination of work experience and education
- Two (2) years minimum of recruiting or related experience preferred
- Hospice or other non-profit agency experience a plus
- Strong computer skills, including proficiency with Office and Outlook
- Innovative mindset; motivated self-starter
- Excellent verbal and written communication skills with strong customer service
- Ability to prioritize and organize multiple activities
- Marketing or communications experience a plus
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
