JOB DESCRIPTION
JOB TITLE: Busser/Server Assistant
DIVISION: FOOD AND BEVERAGE
DEPARTMENT: RESTAURANT
REPORTS TO: RESTAURANT OPERATIONS MANAGER
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FUNCTION:
To anticipate and meet the needs and desires of the restaurant guests, servers and hosts, to maintain the established standard of service, and to adhere to the policies and procedures of the restaurant.
RESPONSIBILITIES:
- Clean and wipe areas when required.
- Maintaining a clean and organized back dock area.
- Having a sense of urgency.
- Assisting and communicating with hosts, servers and other bussers.
- Ability to lift 30 pounds or heavier
- Must be at least 19 years old.
- Following all uniform guidelines.
- Practicing all general safety & sanitation standards.
- Recycling products, where possible.
- Maintain your self appearance in accordance with the restaurants grooming standards.
- Maintain a harmonious relationship with other members of the service and kitchen crew.
- Acquire a full knowledge of the restaurants food and beverage service policies and procedures.
- Prepare, mix and dispense non and alcoholic beverages including cocktails.
- Delivering food and beverages to customers
- Delivering and clearing of plates no less than 3 from the customer tables.
- Have working knowledge of the point of sale system.
- Comply with the restaurant’s standards when producing and dispensing food and beverages products.
- Maintain an acceptable degree of knowledge with regard to food and beverage products on the menus
- Participate in all rostered theoretical and on-the-job training sessions.
- Be able to operate and make all coffee and tea products from the espresso machine to the high level of standard required.
- Comply with all of the restaurants operational policies & procedures.
- Ensure that all areas are stocked in accordance with established par levels to include bar fridges and other storage areas
- Be able to report effectively all operations to the manager
- Maintain a clean & safe working environment.
- Ensure the protection and maintenance of all operating equipment
- Complete all assigned opening and closing duties.
- Attend all scheduled meetings.
- Perform any other duties as directed by supervisor/manager.
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BASIC SKILLS:
- Keep calm in a fast-paced atmosphere.
- Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
- Be able to work in a working team environment.
- Bi-lingual: English (Desired), Spanish (Mandatory).
- Leadership. Take the initiative but also follow instructions.
- Basic Knowledge in systems and POS.
- Customer relationship experience (Desired but not mandatory: min. 1 year).
- Positive, Happy and Optimistic attitude toward guests and co-workers.
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Accepted by employee____________________________ Name______________________
Signature Print name
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Note: This job description forms the basis of your key performance indicators, these responsibilities and duties will be linked to your current and future remuneration packages.
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Pay: $16.00 - $25.00 per hour
Benefits:
Work Location: In person
