ZT Payments is a fast-moving payment processing company looking for a sharp, organized, and personable Administrative Assistant to join our team. This is a client-facing, high-impact role where you'll be the operational backbone of our day-to-day — bridging communication between clients, banks, vendors, and our internal Risk and Underwriting teams. If you're someone who thrives on structure, takes ownership, and loves keeping things running smoothly, we want to hear from you.
What You'll Do
- Serve as the first point of contact for clients, banks, and vendors — handling inquiries with professionalism and urgency.
- Own the full client follow-up cycle — proactively reaching out, tracking outstanding items, and ensuring nothing falls through the cracks.
- Collect, organize, and manage client documentation; prepare and process agreements with accuracy.
- Coordinate and schedule meetings across internal teams, clients, and external partners.
- Liaise directly with banks, vendors, and our Risk and Underwriting teams to facilitate smooth onboarding and account management.
- Support day-to-day administrative operations, including calendar management, internal communications, and record-keeping.
What We're Looking For
- 1–3 years of administrative, operations, or office support experience.
- Exceptional attention to detail and follow-through — you notice what others miss.
- Strong written and verbal communication skills, with a confident, professional presence.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Proactive, self-starter mindset — you don't wait to be told twice.
- Comfortable working across multiple teams and stakeholders simultaneously.
- Proficiency in Microsoft Office Suite, Google Workspace, and standard scheduling tools.
Preferred Qualifications
- Experience in the payment processing, fintech, or financial services industry.
- Familiarity with AI productivity tools (e.g. ChatGPT, Claude, Notion AI, or similar) and a comfort incorporating them into daily workflows.
- Bachelor's degree in Business Administration, Communications, or a related field.
- Prior experience with CRM systems or document management platforms.
- Understanding of merchant onboarding, banking relationships, or underwriting processes is a plus.
- Must be maximum of 20 miles from the job location.
- Long tenure in previous roles is a plus.
Note: Applicants are encouraged to apply with an updated resume for a higher chance of being shortlisted.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Houston, TX 77027
