We are looking for a responsible Admin Asst/Customer Service Rep to perform a variety of administrative and clerical tasks in our busy Lyons office. The ideal candidate should have excellent customer service skills and strong organizational skills with the ability to multi-task. If you have previous experience as an office assistant and familiarity within our industry, we’d like to meet you.
Responsibilities
- Answer and direct phone calls
- Follow-up with customers
- Create estimates, invoices and process payments in Quickbooks
- Review work orders and record details
- Schedule work orders and dispatching jobs to technicians
- Process authorizations for home warranty companies
- Perform other duties as required
Experience
- Office Experience and knowledge in the PLUMBING Industry
- Scheduling and Permits a plus
- Data Entry
- Knowledge of Microsoft Office
- QuickBooks experience required
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- High School diploma or GED required.
- Bilingual a Plus
- Reliable transportation
Work Remotely
Job Type: Full-time
Benefits:
People with a criminal record are encouraged to apply
Experience:
- Plumbing knowledge: 1 year (Preferred)
- QuickBooks: 1 year (Required)
- DISPATCHING TECHNICIANS: 1 year (Preferred)
Work Location: In person
