At Pizzeria Vetri, we are passionate about crafting authentic Neapolitan-style pizzas with fresh, high-quality ingredients. Our commitment to excellence, hospitality, and culinary artistry creates a warm and energetic atmosphere where both our guests and team members feel at home.
An Assistant Manager at Pizzeria Vetri is responsible for ALL daily restaurant operations, hiring and developing talent, overseeing food quality, and creating memorable guest experiences to drive sales and manage profitability. Supports the General Manager and entire team by organizing, planning, and directing activities in all aspects of the restaurant.
Role Responsibilities:
- Closely monitor all controllable expenses; recommend and implement methods for improvements to reduce costs and increase sales
- Develop and monitor all food and beverage offerings for quality and brand alignment
- Maintain a clean and safe physical environment through timely repair and upkeep
- Enforce company standards, policies, and procedures, including sanitation, safety, cash handling, reporting, and dress codes.
- Drive financial business goals through purposeful contributions to programs that build sales, maximize profitability, grow the concept, and serve customers' needs; track program metrics to assess success and identify needed improvements.
People and Development
- Foster a positive work environment
- Lead and nurture the training of junior managers to ensure the development of their leadership and customer service skills, fluency in all systems, and holistic professional development
- Responsible for hiring and implementing training and development programs
- Encourage two-way dialogue by providing actionable and candid feedback to staff and soliciting upward feedback from the team to continue personal growth
Guest Experience
- At all times, acts as a brand ambassador advocating for the customer experience
- Interact with guests to obtain feedback; effectively responds to and engages in customer feedback
- Develop community relationships to leverage business needs and promote offerings
- Create memorable guest experiences by demonstrating extraordinary service and leading by example
Role Qualifications:
- 5 years of restaurant experience
- 3 years of management experience
- ServSafe® | Food Manager Certification is required or an approved alternative.
- High school diploma or GED is required, preferably from a culinary institution.
- Basic proficiency in restaurant management software, inventory tracking, ordering, and scheduling.
- Proficient in Microsoft Office or similar software
- RAMP Training Preferred
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
- 45-50 hours per week
- Available nights, weekends, and holidays as identified by brand leadership, to include promotional days, brand events, emergency, and PTO coverage
- Must be able to lift up to 50 lbs.
- Requires standing, walking, bending, lifting, and reaching for extended periods (up to 10 hours)
- May be required to assist in other roles within the restaurant, based on operational needs and cross-training.
The Perks: Why Work With Us?
- Join the URBN family (Terrain, Anthropologie, Free People, Urban Outfitters) with opportunities for growth, cross-training, and advancement
- Become part of a supportive and passionate team that values hard work, integrity, culinary excellence, and a love of good food.
- Collaborative, hospitality-focused team culture where your contributions matter.
- Competitive pay and employee meal benefits.
- Employee perks and discounts across URBN brands
Benefits
Eligible full-time employees receive:
- Medical, dental, and vision insurance
- Paid Time Off (PTO)
- 401(k) retirement plans
- Explore all perks and benefits: urbn.com/work-with-us/benefits
Work Location: In person
