Avenir Behavioral Center is a 32-bed adult Behavioral Hospital that has been serving the Surprise Community and surrounding areas since May 2019. We strive to provide excellent patient care. We are looking for a flexible, fun, and enthusiastic person to add to the intake team! We are looking for employees who want to help out in the community and have a better work/life balance.
Part-time Receptionist/Administrative Assistant
Position Summary
Avenir Behavioral Health Center is seeking a professional, dynamic, and organized Receptionist/Administrative Assistant to join our team. In this role, you will play an integral part in keeping our facility running smoothly by providing essential administrative support across multiple departments, managing incoming communications, and ensuring a welcoming. professional environment for visitors, staff, and vendors.
Administrative & Calendar Support: Coordinate and distribute calendars for medical staff and administration; manage and maintain the facility's maintenance work order log.
Communication & Reception: Serve as the first point of contact by answering and professionally directing incoming facility telephone calls.
Meeting & Event Coordination: Handle logistics for larger group meetings, including copying, scanning, and managing related tasks for various internal departments.
Intake & Patient Support: Assist with processing admission packets directly with patients and/or Mental Health Power of Attorney (MHPOA) representatives.
- Purchasing & Inventory: Assist with purchase orders, coordinate and schedule incoming deliveries, and meticulously maintain the facility's inventory log.
Core Competencies
Customer Service: Exceptional ability to provide polite, effective, and professional service to both internal staff and external visitors.
Communication: Highly skilled at active listening, processing information accurately, and expressing ideas clearly both verbally and in writing.
Initiative: A proactive problem-solver who takes personal responsibility and suggests workflow improvements within their scope without needing to be asked.
Compliance & Information Management: Ability to record, report, and maintain strict confidentiality of sensitive data while complying with all government, regulatory, and hospital rules.
Productivity: Excellent time-management skills with the ability to manage multiple priorities and complete assigned tasks with minimal reminders.
Job Requirements & Qualifications
Education: Bachelor’s degree in a related field or an equivalent combination of education and work experience preferred.
Experience: Prior experience as an administrative assistant is preferred; knowledge of a healthcare setting is a strong plus.
Technical Skills: Advanced proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, and internet research.
Professional Skills: Proven ability to write professional copy (memorandums, policies, procedures), compile structured files for personnel or vendors, monitor date-sensitive information, and build strong professional relationships.
