Compassion Health Care, Inc. is excited to announce the expansion of our healthcare services into Madison, North Carolina, with the opening of a new facility anticipated in late November 2026. As part of this exciting growth, we are seeking a dedicated Patient Services Representative to join our team and help us expand access to high-quality, patient-centered care for individuals and families in Madison and the surrounding communities.
This is a unique opportunity to join an established community health organization while playing an important role in the launch and growth of our newest location.
Summary and Responsibilities:
The Patient Service Representative will be a member of the front desk team and will participate in all duties associated with providing access to services. Duties include greeting patients and visitors, patient registration/check out, taking payments, scheduling appointments, answering phones, and providing customer service. Will be cross-trained in the areas of medical records, referrals, medication assistance and other areas of the organization as needed.
Qualifications:
Education/Experience: Minimum of one-year medical office experience; eClinicalWorks experience a plus.
Knowledge/Skills: Excellent customer service/communication skills, computer proficiency, and ability to multi-task are required. Experience with electronic medical records software is preferred.
Preference will be given to individuals who are bilingual.
Work Environment/Benefits
Full time position with Monday-Friday schedule; no weekends or Holidays. Strong benefit package including health, dental, life, and LTD insurance, company retirement plan contribution, PTO and paid holidays. If you have the desire to work in a dynamic team environment, where your contribution will benefit the community, please submit a cover letter and current resume.
Job Type: Full-time
Pay: From $19.28 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Madison, NC 27025 (Required)
Ability to Relocate:
- Madison, NC 27025: Relocate before starting work (Required)
Work Location: In person
