Job Summary
Join our team as an Office Assistant in a luxury aesthetic medical practice. We are looking for someone reliable, tech-savvy, highly adaptable, and comfortable supporting both front-end and back-office operations.
This is not a traditional front desk-only role. The ideal candidate is organized, proactive, detail-oriented, and able to wear many hats. This position combines administrative support, back-office assistance, content creation, and exceptional client service. The right candidate should be comfortable multitasking, problem-solving, learning quickly, and taking initiative when needed. Must be comfortable with technology and content creation.
Duties
- Greet patients warmly and help create a polished, welcoming experience from arrival to checkout
- Support daily clinic flow and assist with patient communication, including calls, texts, emails, and inquiries
- Manage scheduling, patient charts, and sales transactions using clinic software
- Assist the provider during aesthetic treatments
- Prepare, stock, clean, and reset treatment rooms before and after appointments
- Maintain inventory and help keep skincare/products organized and up to date
- Educate patients on treatments when appropriate
- Support administrative tasks and help troubleshoot day-to-day needs as they come up
- Help ensure the practice runs smoothly, efficiently, and professionally throughout the day
Qualifications
- Strong customer service skills.
- Previous experience as a medical assistant in derm/plastics/aesthetics preferred.
- Excellent communication skills to clearly explain procedures, answer questions, and build rapport with clients.
- Ability to multitask efficiently while maintaining attention to detail.
- Tech savvy and comfortable learning new systems.
- Comfortable creating social media content, including stories, reels, posts, and behind-the-scenes content.
- Comfortable working in a small team environment.
- Willing to wear many hats and help wherever needed.
- Strong problem-solving skills and ability to work independently.
Pay: $20.00 - $25.00 per hour
Work Location: In person
