Benefits/Perks
- Part-time to full-time hours
- Competitive Wages
- Continuing education programs
- Making a difference in the lives of those dealing with medical illnesses and age-related complications
- Career Advancement
Free education and training with QPath Career Pathways Program
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Company Overview
Qualicare Home Care Corpus Christi is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinators. Qualicare location offers Concierge Home Care Services that focus on providing the best quality of life for our clients and peace of mind for their families.
Job Summary
The scheduling coordinator performs clerical functions to ensure the efficient processing of referred clients to Qualicare Home Care Corpus Christi. She/he organizes and schedules employees for referred clients and anticipates staffing requirements to effectively manage client volumes. The activities are conducted in accordance with the organization’s policies and procedures; may be required to be on call after regular business hours as directed by the Administrator and/or Care Coordinator. Scheduling Coordinator will be trained to provide home care services in the event of emergency situations. Qualicare Home Care Corpus Christi provides services as agreed.
Responsibilities
- Effectively meets the needs of each client by scheduling the client with caregiving services
- Monitors referral trends and anticipates increases/decreases
- Responds to client/employee inquiries immediately
- Ensures all relevant information is received either in written/verbal/electronic format
- Assists with tracking and validating client-related and staff-related documentation
- Assesses client satisfaction
- Responds promptly to incidents/complaints/compliments, documenting completely and relaying information to Administrator and/or Care Coordinator immediately
Qualifications
- Knowledgeable in or able and willing to learn Windows applications
- Experience with or able and willing to learn scheduling software.
- Strong customer service skills
- High attention to detail
- Strong problem-solving skills
Flexible work from home options available.
