UPMC Health Plan is hiring temporary staff to join our Member Services Team as a Temporary Health Care Concierge, the voice of UPMC Health Plan. In this role, you'll help members understand their health coverage, solve problems, and navigate their benefits with confidence.
This is a high-volume, 100% phone-based role where you'll spend your entire scheduled shift assisting members back-to-back in a highly technical, fast-paced call center environment providing clear, compassionate, and knowledgeable support.
This is a fully onsite position.
What You'll Do
What You Need to Know:
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Pay: Set Rate of $20
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Hours of Operation: Monday- Friday, 8:00 AM – 8:00 PM
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Schedule: Must be available to work an 8-hour shift which includes daylight and evening shifts
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Mandatory Overtime: 30–90 minutes of mandatory overtime per day, scheduled weekly
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Holiday Coverage: Availability to work certain holidays is required, including New Year's Day and Martin Luther King Jr. Day
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Location: In-person at Harbor Gardens (1650 Metropolitan Street, Pittsburgh, PA 15233)
Training: M-F, 8 am - 4 pm: In-person, Paid, comprehensive on-the-job training provided
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If you're ready to bring your customer service skills to a team that values excellence, apply today and help us make a difference in the lives of our members!
