LEAVE OF ABSENCE SPECIALIST – CONTRACT
Location: New Haven, CT – Hybrid, 2 days onsite per week
Hours: 8:30 AM – 5:00 PM
Pay: $38–43/hour, depending on experience
Our client is seeking an experienced Leave of Absence Specialist to manage employee leave cases, with a primary focus on Federal and Connecticut FMLA, STD, and LTD. The Specialist will own assigned cases, including documentation, HRIS data entry, tracking, and employee/manager communication, while partnering with HR, Payroll, and external vendors. The ideal candidate will have strong leave administration experience, excellent communication skills, and the ability to manage multiple cases in a fast-paced environment.
Responsibilities
Manage assigned employee leave cases from intake through the duration of the leave, including Federal FMLA, Connecticut FMLA, STD, and LTD.
Determine and track FMLA eligibility, required documentation, deadlines, leave status, and applicable timelines.
Coordinate all required paperwork, documentation, and data entry associated with leave cases.
Communicate directly with employees regarding leave options, requirements, documentation, status, and other leave-related questions.
Partner with managers and HR Business Partners to provide guidance and information regarding employee leaves.
Liaise with external leave and disability vendors, including The Hartford, regarding STD/LTD and related leave administration.
Maintain accurate and compliant leave records in Workday, Salesforce, and other HR systems.
Ensure employee leave information and case status are updated accurately and in a timely manner.
Partner with the Payroll team regarding pay adjustments and other payroll-related impacts associated with employee leaves.
Monitor multiple active cases and ensure all required actions and follow-ups are completed within established timelines.
Provide occasional support or crossover on ADA/accommodation and return-to-work matters as needed.
Assist with other HR administrative projects and responsibilities as needed.
Qualifications
3+ years of direct, hands-on experience administering Leaves of Absence.
Strong experience administering Federal FMLA and Connecticut FMLA.
Experience managing STD and LTD cases.
Demonstrated ability to manage leave cases end-to-end, including documentation, tracking, employee communication, and HRIS updates.
Experience working with HRIS systems; Workday experience is a plus.
Payroll experience or familiarity with payroll adjustments related to employee leaves is strongly preferred.
Strong customer service and employee communication skills, with the ability to handle sensitive and confidential matters professionally.
Highly organized and detail-oriented, with the ability to manage multiple cases, deadlines, and competing priorities.
Polished, professional communication skills and the ability to work effectively in a fast-paced and changing environment.
Experience with ADA/accommodations is a plus, but this is not the primary focus of the role.
INDA
