We are seeking a highly motivated and experienced General Manager to lead all operational and financial aspects of our established HVAC business. The ideal candidate will possess a strong financial acumen combined with extensive hands-on operational experience (5-10 years) within the service or construction industry, preferably HVAC. This role requires a strategic leader who can drive profitability, optimize efficiency, and ensure exceptional service delivery while maintaining strict financial health.
Key Responsibilities....
Financial Management & Strategy:
Develop, implement, and manage annual budgets, financial forecasts, and long-term business plans to ensure sustainable growth and profitability.
Oversee all accounting functions, including P&L statements, balance sheets, cash flow, and cost control, ensuring compliance and accuracy.
Analyze financial data to identify trends, opportunities for cost reduction, and areas for revenue enhancement.
Manage pricing strategies, contract negotiations, and vendor relationships to maximize margins and operational effectiveness.
Operational Leadership & Efficiency:
Direct and oversee all day-to-day operations, including service, installation, maintenance, and administrative functions.
Optimize operational processes, scheduling, and inventory management to improve service efficiency and customer satisfaction.
Establish and monitor key performance indicators (KPIs) for all departments, implementing corrective actions as necessary.
Ensure the highest standards of quality, safety, and compliance with all local, state, and federal regulations.
Drive continuous improvement initiatives across all operational facets of the business.
Team Management & Development:
Lead, mentor, and manage the entire team, fostering a culture of accountability, safety, and high performance.
Oversee recruiting, training, and retention of highly skilled technicians, sales personnel, and administrative staff.
Conduct performance reviews and set clear objectives to ensure the professional growth of team members.
Sales & Customer Relations:
Work closely with the Sales Manager to develop effective sales strategies, expand market share, and meet revenue targets.
Ensure outstanding customer service is delivered consistently, managing complex client issues and enhancing overall customer loyalty.
Qualifications:
Experience: 5-10 years of progressive operational leadership experience, preferably as a General Manager, Operations Manager, or similar role within the HVAC, construction, or related service industry.
Financial Acumen: Proven track record in financial management, budgeting, forecasting, and P&L responsibility. Must be proficient in financial analysis and reporting.
Leadership: Strong leadership and team-building skills with the ability to motivate and manage diverse teams.
Communication: Excellent verbal and written communication, negotiation, and interpersonal skills.
Technical Proficiency: Proficient in business management software (e.g., CRM Service Titan a plus, field service management, accounting platforms, QuickBooks a plus).
Compensation & Benefits, we value our employees and offer a highly competitive compensation package including:
Excellent Health Benefits: Comprehensive medical, dental, and vision insurance plans.
Paid Time Off: Generous paid vacation time.
Paid Holidays: Company-paid holidays throughout the year.
Retirement: 401(k) with company match.
Salary: Competitive base salary commensurate with experience, plus performance-based bonus opportunities.
- 5-10 years of progressive operational leadership experience
- Must be proficient in financial analysis and reporting.
- Residential air conditioning and heating
