Field Technician
Job Type: Full-Time +, Non-Exempt
Pay: Competitive, Hourly
Benefits:
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Health Insurance (Medical/Dental/Vision) from day one
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Company Sponsored Retirement Plan after one year of service
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Employee Assistance Program
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Life, long-term/short-term disability insurance
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Vacation Time after one year of service
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Paid Holidays after 90 days
Essential Functions & Responsibilities:
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Termination and restoration of water service
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Installation of theft deterrent devices upon termination
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Obtain and provide updated account information prior to restoration of service
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Perform emergency restorations as required
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All work will be done in accordance with PUC Chapter 56 regulations
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Preparation and delivery of 72 hour and 48 hour notices of intent to terminate water service for non-payment
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Performs up to standards within time frames outlined by the Field Supervisor and Project Manager
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Commitment to customer service, responding to the needs of internal and external customers
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Completes all work in an organized, timely manner, within instructed standard practice
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Identifies and reports to management all hazardous working
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Sets appropriate priorities and works in accordance with scheduled time requirements
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Performs other duties as assigned
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Adheres to all company policies and procedures
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Adheres to mandatory safety policies and practices as well as OSHA practices
Minimum Qualifications:
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Must be 18 years of age or older.
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Knowledge of Meter Reading or related field experience
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Ability to comprehend handheld technology; i.e. Mobile Phones, GPS, PDA’s, and Digital Cameras.
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Strong interest in the construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry, and Telecommunications.
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Self-motivated with the ability to work with little supervision.
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Good verbal and written communication skills.
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Strong organizational skills and ability to multi-task.
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Willing to work outdoors in all weather conditions applicable.
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Must be willing to join the union and pay union dues.
Education & Experience
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High School Diploma or equivalent preferred.
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2+ years of exceptional customer service experience.
Pre-Screen
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Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.
License & Certifications:
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Valid driver license required.
Travel Requirements:
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Must have reliable transportation to and from the work location.
Physical Requirements:
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RARE (less than 10%): squatting, depth-perception, color-vision, crawling, pushing, pulling, seeing distant, climbing ladders, balancing, gripping.
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OCCASIONAL (up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching
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FREQUENT (up to 66%): standing, walking, sitting.
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CONTINUOUS (up to 100%): seeing, reading, hearing-speech-range, speaking clearly.
Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.
