Job description:
Overview
We are seeking a dedicated and detail-oriented Office Assistant to support our administrative team and ensure the smooth operation of daily office functions. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude. This role offers an opportunity to contribute to a professional environment by managing clerical tasks, providing exceptional customer service, and assisting with office management duties.
Responsibilities
The Office Assistant will answer phones calls, fax orders/therapy evaluations, follow-up orders with the physicians, complete administrative tasks, and support staff members with clerical duties to provide the highest quality care to patients/clients.
Duties
- Input patients visit information to the Medical Record Management system on a timely basis and regularly review data.
- Input and review the following clinical information on a timely basis.
- The Office Assistant representative will be performing documents scanning, faxing, sorting, filing, records, and photocopying.
The person will be trained in how to:
· Prepare and submit billing data and medical claims to insurance companies.
· Ensure the patient’s medical information is accurate and up to date.
· Collect and review referrals and pre-authorizations.
· Investigate and appeal denied claims.
· The Office Assistant representative may be asked to go see clients and perform hands on non-clinical tasks such as activities of daily living on as needed bases.
· Travel/drive to patient’s home along with the DON will be part of the job requirement.
· The ideal candidate should be a people’s person and able to interact with insurance company representatives, nurses, physicians and therapists and office staff. Perform other jobs/projects as requested by supervisor or other members of management.
Although experience is not required for this job, previous experience in insurance verification and prior authorization will be a plus. Knowledge of computer operations, understanding Microsoft office, medical terminology, excellent written and verbal communication skills, Ability to thrive in fast-paced environment will be helpful.
Skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Strong organizational skills with the ability to prioritize tasks efficiently.
- Excellent phone etiquette and customer service skills for engaging with clients and visitors.
- Experience with multi-line phone systems and front desk operations.
- Bilingual abilities are preferred to serve diverse client needs effectively.
- Familiarity with clerical procedures such as filing, data entry, and proofreading.
- Knowledge of office management practices along with administrative experience in a professional setting.
- Computer literacy including typing speed and familiarity with office software platforms.
- Ability to handle confidential information discreetly while demonstrating effective time management skills. Join our team as an Office Assistant to play a vital role in creating an organized, welcoming environment that supports our company's success through exceptional administrative support!
This is a full-time position @ 40 hours per week from Monday to Friday 8:00 am to 5:00 pm. For consideration, please appear in person at 100 S 3rd St., Wylie, TX 75098 to complete the application forms and interview OR reply to this post via email or fax 972-429-3903 or call 972-429-3902. We are open from Monday to Friday 8:00 am to 5:00 pm. Only qualified applicants will be considered. All offers are contingent upon a satisfactory background check, as well as drug screening. We are looking for dedicated, reliable individuals.
Pay: $14.00 - $15.00 per hour
Pay: $14.55 - $15.00 per hour
Work Location: In person
