Job Summary
We are seeking a dedicated and enthusiastic Front of House Assistant to join our team. This role is essential in providing exceptional customer service and ensuring a smooth operation within our café or quick service fast food restaurant environment. The ideal candidate will possess strong cash handling skills, a knack for upselling, and a passion for food service.
Duties
- Greet customers warmly and provide assistance in menu selection.
- Process customer orders accurately using the POS system.
- Handle cash transactions efficiently, ensuring accuracy in cash handling and math skills.
- Upsell menu items to enhance the customer experience and increase sales.
- Maintain cleanliness and organization of the front of house area, including dining space and service counters.
- Assist with food preparation as needed to support kitchen staff during busy periods.
- Address customer inquiries and concerns promptly, ensuring a positive dining experience.
- Collaborate with team members to ensure efficient service flow during peak hours.
Requirements
- Previous experience in a quick service fast food restaurant or similar food service environment is preferred.
- Strong cash handling skills with attention to detail in processing transactions.
- Excellent customer service skills with the ability to engage positively with guests.
- Ability to work efficiently in a fast-paced environment while maintaining high standards of quality and cleanliness.
- Familiarity with POS systems is advantageous but not required; training will be provided.
- A team player who is willing to help others and contribute to a positive work atmosphere.
- Flexibility to work various shifts, including weekends and holidays as needed.
Join our team as a Front of House Assistant and be part of an exciting environment where you can grow your skills while providing excellent service!
Job Type: Part-time
Pay: $11.00 - $15.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
Work Location: In person
