Company Overview
Wolfeboro Eye Associates is a comprehensive eye care practice located in the heart of New Hampshire's beautiful Lakes Region. We are dedicated to providing exceptional eye care services and ensuring our patients receive the highest level of attention and expertise.
Position Summary:
This dual-role position combines front desk reception responsibilities with hands-on clinical support. The ideal candidate is comfortable multitasking, enjoys patient interaction, and has a passion for healthcare and customer service.
Responsibilities:
Reception Duties:
- Greet and check in patients with professionalism and warmth
- Schedule appointments and manage the daily calendar
- Verify insurance and process billing
- Answer phone calls and respond to patient inquiries
- Maintain patient records and ensure accurate data entry
Technician Duties:
- Perform preliminary testing (autorefractor, tonometry, visual fields, etc.)
- Assist the optometrist during patient exams
- Educate patients on contact lens use and care
- Keep exam rooms clean and well-stocked
- Support frame selection and optical sales as needed
Qualifications:
- Previous experience in optometry, ophthalmology, or a medical office preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient in basic computer use; experience with EHR/EMR systems a plus
- Willingness to learn and adapt in a fast-paced environment
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
Work Location: In person
