Processing vendor forms and fielding phone inquiries.
This position processes vendor forms for DCS suppliers (i.e., foster parents, adoptive parents, relatives, contracted providers, non-contracted providers, day cares, stores, etc.) which allows them to be set-up to receive payment from DCS and to make any changes such as change in address, banking, etc.
This position also fields phone inquiries to DCS Payment Research Unit and Resource Unit for a variety of issues ranging from invoicing and payment issues to issues involving vendor form submission and processing.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
High School Diploma
Required
0
Strong oral and written communication skills
Required
1
Years
Efficient and accurate data entry experience.
Required
1
Years
Prior experience working in a call center.
Desired
0
Prior experience processing W9 and direct deposit forms
Desired
0
Customer Service experience.
Desired
0
Proficient with Microsoft Outlook.
Desired
0
Prior experience working in an accounting support role.
Desired
0
Prior experience working with classified or sensitive information.
Desired
0
