About LKB Home Improvements
LKB Home Improvements is a growing, family-owned home improvement company serving homeowners throughout Northwest Indiana. We provide both interior and exterior home improvement services, including roofing, siding, storm damage restoration, remodeling, flooring, bathrooms, decks, and other residential projects.
We pride ourselves on providing excellent customer service, quality craftsmanship, and doing the job right the first time.
Position Overview
LKB Home Improvements is looking for a motivated, dependable, and outgoing Sales Representative to help grow our customer base and build lasting relationships with homeowners.
The Sales Representative will meet with potential customers, identify their home improvement needs, explain available solutions, conduct follow-ups, and guide customers through the sales process from the initial appointment through the signing of the project.
This position is ideal for someone who enjoys talking with people, building relationships, working independently, and earning based on their performance.
Responsibilities
- Meet with homeowners to discuss roofing, exterior, and interior home improvement projects.
- Generate new sales opportunities through company-provided leads, referrals, networking, canvassing, and self-generated leads.
- Conduct professional in-home and on-site sales appointments.
- Inspect and evaluate customer project needs.
- Explain LKB Home Improvements' services, process, warranties, and project expectations.
- Present estimates and proposals to customers.
- Follow up consistently with potential customers until a decision is made.
- Maintain communication with customers throughout the sales process.
- Obtain signed contracts and required project documentation.
- Take accurate measurements, photographs, and project information when required.
- Work closely with management, estimating, production, and office staff to ensure projects are properly handed off after the sale.
- Assist homeowners with understanding the insurance restoration process when applicable.
- Maintain accurate customer notes, appointments, estimates, and sales activity within the company's CRM system.
- Represent LKB Home Improvements professionally in customers' homes and throughout the community.
- Ask satisfied customers for referrals and help develop repeat business.
- Meet or exceed established sales goals and performance expectations.
Qualifications
- Strong communication and people skills.
- Self-motivated and comfortable working independently.
- Professional appearance and attitude.
- Strong follow-up and organizational skills.
- Ability to build trust and relationships with homeowners.
- Comfortable discussing pricing and asking for the sale.
- Ability to learn roofing, remodeling, siding, and other home improvement products and services.
- Basic smartphone and computer skills.
- Valid driver's license and reliable transportation.
- Ability to travel throughout LKB Home Improvements' service area.
- Previous sales experience is preferred but not required.
- Construction, roofing, insurance restoration, or home improvement experience is a plus.
What We're Looking For
We are looking for someone who is hungry to grow, dependable, competitive, and willing to put in the work. We want a salesperson who focuses on taking care of the customer rather than using high-pressure sales tactics.
Our ideal representative understands that successful sales come from building trust, following up, communicating clearly, and doing what you say you're going to do.
What LKB Home Improvements Offers
- Opportunity for high earning potential.
- Growing company with opportunities for advancement.
- Training on our products, services, and sales process.
- Support from estimating, office, and production staff.
- Opportunities to sell both interior and exterior projects.
- Company-generated sales opportunities along with the ability to generate your own business.
- A family-owned company atmosphere where strong performance is recognized and rewarded.
Expectations
Sales Representatives are expected to maintain professional communication, accurately represent LKB Home Improvements, follow company procedures, properly document customer interactions, and provide customers with an excellent experience from the first conversation through the project handoff.
Our goal is simple: take care of the homeowner, provide a quality solution, and do the job right the first time.
Pay: $30,000.00 - $150,000.00 per year
Benefits:
- Opportunities for advancement
- Paid time off
Work Location: On the road
