Description:
This position is responsible for designing, developing, and managing new product. Serves customers by analyzing technical requirements; adapting products to customer's needs; mentoring team members.
Requirements:
Responsibilities:
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Enhances product applications engineering team accomplishments and competence by planning delivery of solutions; answering technical and procedural questions
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Defines customer adaptation issues by conferring with customers, account managers, product management specialists, and customer support representatives; evaluating conditions; specifying requirements; translating customer requirements into product features; conducting supportability reviews
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Develops technical solutions by preparing and evaluating alternative solutions; planning systems integration; isolating and correcting problems; providing estimates
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Develops product design solutions by completing design analysis and calculations; evaluating options; performing trade-off studies; and selecting optimum solution
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Implements technical solutions by defining specifications and establishing integrations
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Validates results by designing diagnostic tests; creating test scripting routines; conducting benchmark tuning/testing; identifying and resolving faults
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Maintains results by establishing and maintaining system development standards documentation, application notes, and software libraries; training customer personnel; developing training manuals; responding to technical inquiries; escalating problems to engineering; managing customer expectations
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Provides technical support by providing information and answers to other departments; offering solutions regarding problems
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Reduces costs and increases serviceability by developing reusable applications and test routines
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Updates job knowledge by tracking and understanding emerging technologies; learning current and pre-release systems, products, platforms, and complimentary tools
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Accomplishes information systems and organization mission by completing related results as needed
Skills/Qualifications:
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Software Requirements, Product Development, Software Project Management, Software Quality Assurance Process, Presenting Technical Information, Process Improvement, Innovation, CAD, CAD/CAM Circuit Design, AutoCAD
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Proficient in all Microsoft applications – Outlook, Excel, Word, PowerPoint, etc.
Experience and Educational requirements:
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Bachelor’s degree required
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5 to 8 years of related background and experience preferred
