Front End Manager:
Huntington Jeep Chrysler Dodge Ram – Huntington Station, NY
Salary: $90,000 - $140,000+ per year (Base Salary + Performance Bonuses)
Lead One of Long Island's Premier Automotive Service Departments
Previous dealership management experience is preferred; however, we will also consider a
top-performing Automotive Service Advisor with proven leadership abilities who is ready to take
the next step in their career.
Huntington Jeep Chrysler Dodge Ram Hyundai Genesis is seeking an experienced, motivated,
and customer-focused Front End Manager to join our leadership team.
This is an outstanding opportunity for an experienced Automotive Service Advisor, Assistant
Service Manager, or Service Manager looking to advance their career with a high-volume,
family-owned dealership that values leadership, accountability, and exceptional customer
service.
As our Front End Manager, you will oversee the daily operations of our front-line service team,
including our Service Advisors, Valets, and Porters. You will be responsible for ensuring an
exceptional customer experience, developing employees, maintaining efficient workflow,
resolving customer concerns, and helping the department achieve its performance goals.
If you enjoy leading people, solving problems, and creating an outstanding customer
experience, we'd love to meet you.
Responsibilities
- Lead, coach, mentor, and develop the Service Advisor team.
- Supervise the daily operations of the Valet and Porter teams, ensuring a smooth and
professional customer experience.
- Handle escalated customer concerns promptly and professionally while working toward
positive resolutions.
- Monitor Service Advisor performance, productivity, CSI, and sales effectiveness.
- Ensure repair orders are written accurately, completely, and in accordance with
dealership and manufacturer standards.
- Work closely with the Service Manager, Dispatch, Warranty Administrator, Parts
Department, and Technician teams to maximize workflow and shop efficiency.
- Maintain efficient appointment flow and ensure customers receive timely communication
throughout the repair process.
- Assist with hiring, onboarding, coaching, and developing Service Advisors, Valets, and
Porters.
- Foster a positive, team-oriented culture focused on accountability, customer satisfaction,
and continuous improvement.
- Help the department achieve sales, gross profit, customer satisfaction, and retention
goals.
- Ensure dealership policies and procedures are consistently followed.
Qualifications
- Previous Automotive Service Advisor experience required.
- Previous dealership management or supervisory experience preferred.
- Strong leadership and coaching abilities.
- Excellent communication and customer service skills.
- Ability to multitask and thrive in a fast-paced dealership environment.
- Experience with Dealertrack DMS is a plus.
- Strong organizational and problem-solving skills.
- Professional appearance and positive attitude.
- Valid driver's license required.
- Team-oriented mindset with a strong work ethic.
Compensation
- $90,000 - $140,000+ annually
- Competitive base salary
- Performance-based bonus opportunities
- Career advancement opportunities
Benefits
- Health Insurance
- Paid Time Off
- 401(k) Retirement Plan
- Employee discounts on vehicles, parts, and service
- Ongoing training and professional development
- Opportunities for advancement within the organization
- Stable employment with one of Long Island's most respected family-owned automotive
dealerships
- Positive, supportive, and team-focused work environment
Who We Are
Our dealerships have proudly served the Long Island community for decades and are
committed to delivering exceptional customer experiences. As a family-owned and operated
organization, we believe our employees are the foundation of our success. We are dedicated to
providing a professional, supportive, and rewarding work environment where our team members
can build long-term careers and continue to grow.
We invest in our people, promote from within whenever possible, and recognize that our
continued success is driven by the quality of our team. We are looking for leaders who share our
commitment to integrity, accountability, teamwork, and delivering an exceptional customer
experience.
If you're an experienced automotive professional ready to take the next step in your career, we
encourage you to apply today and become part of a dealership that is committed to excellence
every day.
