Director, Commercial Excellence
Confidential MedTech Company | Chicago Preferred | Acute Care
The Opportunity
A highly respected, award-winning MedTech company in the acute-care space is hiring a Director of Commercial Excellence to help level up the commercial organization as the business scales from approximately $100M to $300M in annual revenue.
This is not a back-office Commercial Operations role.
This is a high-impact commercial leadership seat for someone who can connect strategy to execution across sales enablement, training, field readiness, commercial process, analytics, tools, and cross-functional alignment.
The role is open because the previous leader was promoted into a global role.
Why This Role Matters
The company has built a strong commercial foundation. The next stage is about creating more scale, consistency, and execution discipline across the commercial organization.
The company needs a leader who can assess the current state, identify gaps, improve the operating model, and drive adoption across the field.
This person will help shape how the organization enables sellers, launches initiatives, uses data, develops talent, supports multiple sales channels, and turns commercial strategy into repeatable execution.
What You Will Own
You will lead and develop key members of the Commercial Excellence function, including senior-level leaders across Commercial Excellence and Training/Education.
Core areas of ownership include:
Commercial enablement strategy
Sales methodology execution
Sales onboarding and ongoing training
Field readiness and annual sales training
Train-the-trainer / champion programs
Sales enablement tools
CRM / LMS / commercial tool optimization
Commercial analytics, insights, and executive reporting
Commercial governance and process improvement
Cross-functional alignment with Sales, Marketing, Clinical Education, Finance, HR, Operations, and Global Commercial Excellence
Support for distributor, outside sales, and corporate accounts channels
Change management around commercial systems, tools, and execution standards
What Success Looks Like
The successful leader will help improve how the commercial organization actually operates.
That means:
Stronger sales enablement and training infrastructure
Better adoption of tools, processes, and methodology
Clearer commercial governance and operating rhythm
More actionable analytics and executive insight
Better alignment across Sales, Marketing, Operations, Clinical Education, and Corporate Accounts
Stronger field execution across multiple sales channels
A Commercial Excellence team that is better developed, better aligned, and more scalable
This role is about improving commercial behavior, not just creating dashboards, training decks, or process documents.
Ideal Candidate Profile
The strongest candidate will likely bring a blend of:
Medical device commercial experience
Sales enablement or commercial excellence leadership
Sales training/field readiness ownership
Commercial operations, analytics, and tools experience
People leadership and team development
Cross-functional leadership with senior commercial stakeholders
Experience supporting multiple sales channels
Strong change management capability
Comfort operating in a growth-stage, entrepreneurial environment
This person needs to understand the field, earn credibility with commercial leaders, and influence across functions without relying only on formal authority.
Required Experience
Meaningful MedTech / medical device commercial experience
Experience leading commercial enablement, training, field readiness, or commercial excellence initiatives
Strong people leadership experience
Ability to improve commercial process, tool adoption, sales execution, and field behavior
CRM, LMS, sales tools, analytics, KPI, or executive reporting exposure
Strong executive communication and cross-functional leadership
Ability to operate independently with strong business judgment and execution discipline
Preferred Experience
Respiratory, airway, anesthesia, ICU, ED, acute care, or hospital-based MedTech experience
Experience supporting distributor, outside sales, inside sales, corporate accounts, national accounts, or other multi-channel sales models
Experience working with both North American and global commercial stakeholders
Smaller company, growth-stage, or entrepreneurial operating experience
Instructional design, sales training, or commercial education background
Salesforce, LMS, marketing systems, or broader enablement-tool experience
Compensation and Location
Compensation is expected to be in the high $100s base range plus strong bonus potential.
Chicago is preferred, with an office-connected expectation. Travel is expected to be approximately 30%, including domestic and international travel.
Why Consider This Role
This is a rare opportunity to step into a highly visible commercial leadership role at a strong, growing MedTech company with a clear mandate and meaningful executive support.
The foundation is already there. The opportunity is to take the commercial organization to the next level.
For the right leader, this is a chance to make a visible impact on how a growing MedTech company scales, enables its field team, develops commercial talent, and executes across the next phase of growth.
