Position Title: Operations Manager
JOB DESCRIPTION
Summary/Objective
Manages terminal activities including customer relations, scheduling, employee relations, budgets, staffing, safety, and daily/monthly/yearly production goals.
Essential Functions
- Operates as the main contact with the customers.
- Manages a team of supervisors and operator's staff.
- Schedules labor and adjust as business needs fluctuate.
- Accomplishes daily tasks and partners with the general manager in managing operations.
- Manages and oversees yard planning.
- Interviews and selects team members for hire.
Competencies
- Effective communicator in listening, writing, and verbal.
- Ability to solve problems.
- Ability to work as a team.
- Ability to organize and prioritize competing responsibilities.
- Punctual and dependable person.
Supervisory Responsibility
This position has direct reports.
Work Environment
Well-lighted, heated, and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions.
Physical Demands
Light physical activity performing non-strenuous daily activities of an administrative or production/technical nature. Manual dexterity is sufficient to reach and handle items.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime.
Travel
Minimal overnight travel (up to 10%) by land and/or air.
Required Education and Experience
Associate degree (AA) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Preferred Education and Experience
Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Computer Operations
Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
Work Authorization/Security Clearance
Must be able to obtain a TWIC badge (Transportation Working Identification Card).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
