· Assist with reactivating and deactivating customer accounts
· Ensure adjustments to client accounts are correct in internal systems
· Complete the direct processing and billing for customer accounts
· Assist in the review of reports for accuracy
· Maintain data quality functions
· Adhere to deadlines and service level agreements
· Provide support to internal and external customers
· Investigate and escalate any instances where service level agreements are not met
· Utilize software tools for an efficient workflow
Requirements:
· Bachelor’s Degree or equivalent experience
· 2-3 years of experience within finance/banking/customer service
· Knowledge of and experience with Microsoft Excel
#IND1
Job Types: Full-time, Contract
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Work Location: Hybrid remote in Fort Mill, SC 29708
