Customer Service Manager – Russ's Market (Hastings)
Russ's Market is looking for a confident, personable leader to oversee the Front End of our Hastings store. If you enjoy motivating teams, delivering excellent customer service, and keeping operations running smoothly, this full-time role could be the perfect fit!
What You’ll Do
- Lead and support Front-End staff, including Cashiers, Courtesy Clerks, and Customer Service Supervisors
- Ensure fast, friendly, and accurate checkout experiences
- Handle register transactions and resolve customer issues with professionalism
- Maintain a clean, safe, and organized work environment
- Enforce company policies and follow directives from the Store Director
- Lift and move up to 50 lbs. as needed
- Work confidently and independently as a frontline leader
What We’re Looking For
- Previous retail leadership and cash-handling experience preferred
- Strong communication skills and the ability to coach and motivate teams
- Reliable, detail-oriented, and comfortable making decisions
- Must be at least 21 years old
- Weekend availability required
What We Offer
- Competitive pay + Sunday premium + bonus potential
- Flexible scheduling
- $10 Health/Dental/$25k Life Insurance Plan (individual coverage)
- FREE Income Protection Plan if you’re off work due to illness or injury
- Vision & Life Insurance options
- Tuition Reimbursement up to $2,700 per year
- 401(k) with company match of 50% up to 10% of income
- Supportive, team-focused work environment
Apply online today at russmarket.com/careers!
We are proud to be an Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
