About The Role:
CBRE is seeking a highly experienced Senior Change Management Lead to lead and manage the change throughout the People AI program.
This individual will be responsible for developing and executing the end-to-end change strategy that enables successful adoption of AI-enabled capabilities, new ways of working, and future operating models across the global People function.
Working closely with executive sponsors, program leadership, regional People teams, Digital & Technology, and external partners, the Senior Change Management Lead will drive stakeholder engagement, communications, readiness, capability building and adoption activities to ensure business outcomes are realized.
This is a highly hands-on role requiring a leader who can operate strategically with senior executives while also personally developing plans, facilitating workshops, creating communications, managing stakeholders and driving execution. The successful candidate will be equally comfortable shaping transformation strategy and delivering the day-to-day activities needed to embed change across the organization.
What You'll Do:
Develop and execute the global change management strategy for People AI.
Lead stakeholder engagement and influence activities across senior leadership and regional teams.
Conduct change impact assessments and develop mitigation plans.
Design and deliver communication, engagement and adoption strategies.
Establish and manage change champion networks.
Develop readiness and adoption measurement frameworks.
Partner with Learning teams to define AI capability-building approaches.
Facilitate leadership workshops and alignment sessions.
Create executive presentations, key messages, FAQs and change artefacts.
Monitor adoption metrics and recommend interventions to improve outcomes.
Identify and manage change risks and resistance.
Work closely with program, technology and business teams to integrate change activities into delivery plans.
Support benefits realization through sustained adoption and behavioral change.
What You'll Need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
10+ years leading organizational change and transformation initiatives within global organizations.
Experience supporting large-scale technology, digital, AI or business transformation programs.
Demonstrated ability to influence senior executives and business leaders.
Strong communication, facilitation and stakeholder management skills.
Experience developing change, communications, engagement and adoption strategies.
Ability to operate independently and drive execution in a fast-paced environment.
Experience within HR transformation, workforce transformation or future-of-work initiatives preferred.
Critical Success Factors
Strategic thinker with a strong execution mindset.
Comfortable working with ambiguity and complex stakeholder environments.
Credible advisor to senior leaders while remaining highly hands-on.
Strong storytelling, influencing and facilitation skills.
Data-driven approach to measuring adoption and business outcomes.
Passionate about AI, innovation and workforce transformation.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
About CBRE Group, Inc.
CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Senior Change Management Lead position is $135,000 annually and the maximum salary for the Senior Change Management Lead position is $145,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at
[email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
