Solutions Specialist / Printer & Copier Technician:
Are you a hands-on technical expert who thrives on solving complex problems and delivering exceptional customer service? Join our team as a Solutions Specialist / Printer & Copier Technician and become the go-to specialist for servicing and repairing advanced office technology solutions.
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Diagnose, repair, install, and maintain multifunction printers and office equipment.
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Manage your own territory, inventory, and customer relationships.
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Provide advanced technical support and mentorship to fellow technicians.
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Partner with Sales to identify upgrade and revenue opportunities.
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Deliver outstanding service while working independently in the field.
What we're looking for:
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3+ years of technical service experience.
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Expertise in office equipment, printers, and multifunction devices.
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1 Industry Certification required.
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Strong troubleshooting and customer-facing skills.
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Valid driver's license and ability to travel within assigned territory.
If you're a technical specialist who enjoys autonomy, leadership opportunities, and making a direct impact on customer success, we'd love to hear from you!
Apply today and take your technical career to the next level.
About Ricoh:
Mission and Vision At Ricoh, we empower individuals to find Fulfillment Through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future. We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.