Job Title: Assistant Powered Industrial Truck-Mobile Equipment Technician
Department: Maintenance
Reports to: Lee Graf
Location: Wisconsin Rapids
Position Summary
The Powered Industrial Truck Technician/Mechanic is responsible for inspecting, maintaining, troubleshooting, and repairing powered industrial trucks and material handling equipment to ensure safe, reliable, and efficient mill operations. This includes forklifts, clamp trucks, and other mobile equipment used throughout the facility. The mechanic performs preventive maintenance, diagnoses mechanical, hydraulic, electrical, and fuel system issues, replaces defective components, and conducts safety inspections in accordance with OSHA regulations, manufacturer specifications, and company maintenance standards. This role requires maintaining accurate maintenance records, minimizing equipment downtime, supporting production by responding to equipment breakdowns, and promoting a safe work environment through adherence to lockout/tagout procedures and established safety policies.
Compensation
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At ND Paper, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
About Us
ND Paper is a leading manufacturer of high-quality pulp, paper, and packaging products in the United States, generating over half a billion dollars in annual sales. As a wholly owned subsidiary of Nine Dragons Paper (Holdings) Limited – the largest containerboard producer in the world – ND Paper is part of a global network committed to excellence and innovation. With two integrated pulp and paper mills in Rumford, Maine and Biron, Wisconsin, a packaging plant in Sturtevant, Wisconsin, and two sheeting facilities in Langhorne, Pennsylvania and Fairmont, West Virginia, the ND Paper family produces nearly one million tons of products annually. Our 1,100 dedicated employees are the heart of our operations, and we are committed to fostering positive work environments where individuals can advance and thrive. At ND Paper, we are investing in our future, and that starts with our staff.
Key Responsibilities & Expected Results:
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Demonstrate safety as a core value and establish a safe work environment by actively leading the safe execution of work.
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Diagnose mechanical, hydraulic, and electrical problems on forklifts and MHE.
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Perform preventative maintenance and repairs on electric and internal combustion forklifts.
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Replace or repair faulty parts such as hydraulic cylinders, brakes, transmissions, and motors.
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Conduct safety inspections and ensure equipment complies with OSHA and company safety standards.
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Maintain accurate service records and complete documentation for each job.
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Respond to emergency repair calls and provide on-site support when needed.
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Keep tools, parts, and service area clean and organized.
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Communicate with supervisors and operators regarding equipment condition and repair timelines.
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Perform routine maintenance on pickup trucks and skidsteers.
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Order and maintain parts needed for repairs.
Key Performance Indicators
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Year over year reduction in costs associated with Power Industrial Truck maintenance
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Better preventative maintenance processes
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More uptime of the equipment
Education and Experience
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High school diploma or GED required; technical or vocational training preferred.
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2+ years of experience repairing forklifts or heavy equipment.
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Strong knowledge of electrical systems, hydraulics, engines, and transmissions.
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Ability to read schematics, service manuals, and diagnostic tools.
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Basic computer skills for work order documentation and parts lookup.
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Valid driver’s license (required); CDL is a plus.
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Ability to lift up to 50 lbs and work in varying conditions (indoor/outdoor, heights, confined spaces).
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Bilingual in Mandarin a plus.
Technical Skills
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Certification from a forklift manufacturer (Toyota, Hyster, Crown, etc.) or technical school.
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Experience with electric-powered warehouse equipment (pallet jacks, order pickers, etc.).
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Knowledge of OSHA and ANSI safety regulations for industrial vehicles.
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Experience training/leading others
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SAP experience
Success Profile
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Consistently meets or exceeds KPI’s
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Demonstrate strong diagnostic skills, knowledge of diesel, LPG, gasoline, and electric-powered industrial trucks, and the ability to work independently in a fast-paced industrial manufacturing environment.
Working Conditions
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Must be able to tolerate temperature extremes in carrying out responsibilities.
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Must be able to work in varying conditions (indoor/outdoor, heights, confined spaces).
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Must be able to lift up to 50 pounds occasionally and seldom up to 80 pounds.
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Expected to work overtime and weekends as needed.
Attributes for Success
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Hard work – tackle each task with determination, passion and creativity; the willingness to put in whatever effort is required to successfully complete the job at hand.
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Pursuit of Excellence – strive to consistently exceed expectations in our day-to-day work and outperform our competitors in the marketplace, regarding work and company achievements as a collaborative goal with the desire to go above and beyond.
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Integrity - treat the company and teammates with upmost respect, operating on strong moral codes to drive company values and culture.
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Sense of Urgency – drive forward each day with speed, agility, and flexibility to capture unrealized opportunities and avoid potential risks for the business.
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Entrepreneurial Spirit – act like an owner, challenging the status quo, asking the right questions, and actively seeking ways to innovate and improve.
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Adaptability – be fluid with ND Paper’s continuous evolution while driving change in a fast-paced environment, equipped with the ability to acclimate quickly.
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Servant Leadership – set an example by implementing meaningful leadership with heart, empathy, foresight and stewardship.
ND Paper Benefits
We offer a comprehensive benefits package that includes:
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Medical, dental, and vision insurance as well as voluntary benefits such as accident insurance, hospital indemnity, and critical illness for you and your family.
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Financial protection benefits, including life insurance, disability insurance, and business travel accident insurance.
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Tax advantaged accounts such as Healthcare and Dependent Care Flexible Spending Account (FSA).
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Paid holidays, personal days, and vacation days to support work-life balance.
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A 401K retirement plan with a company match and annual fixed contribution
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Wellness programs with incentives and an on-site clinic available at our Rumford and Biron location.
Enjoy competitive salaries, comprehensive health benefits, and paid time off. Come be a part of our team and grow with us!
Apply
Please submit your resume, and salary requirements to https://us.ndpaper.com/careers
No unsolicited resumes - ND Paper does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for ND Paper, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit.
