Our ideal candidate is an enthusiastic individual that has a passion for retail, customer service, and strong desire to learn more. Successful candidates must be able to demonstrate experience in the retail store operations, excellent communication and leadership skills, and the ability to operate independently. We expect a hands-on approach and the ability to lead a team by working side by side with them.
Fastrip is a privately owned convenience store chain operating throughout California and Arizona. It is distinguished from other retail businesses by its emphasis on location, convenience, and a commitment to customers who want to purchase items quickly 24/7.
Essential Functions:
This position is responsible for:
- Oversee store operations on designated shifts and in the absence of the Store Manager, maintaining a clean well-stocked store.
- Providing and modeling excellent customer service by assisting the customer with their shopping needs while in our stores.
- Promoting sales within the store as well as controlling expenses.
- Communicating with employees about store operational concerns such as promotional products, inventory concerns, safety and security advisories, other upcoming events/concerns.
- Managing cashiers and other on duty employees to insure the efficient and accurate processing of sales transactions to promote customer service and sales within the store.
- Oversee the completion of the Daily Job Assignment Worksheet for designated shift by assigning specific tasks to employees and reviewing tasks for completion.
- Monitor and ensure compliance of employees with established store policies and procedures regarding employee behaviors, safety, security, sales, inventory, labor laws, etc.
- Managing staff and scheduling including handling coverage for employees who cannot make it to their shift.
- Training store clerks, stockers, and other employees in proper procedures in all facets of the operation.
- Managing daily cash including drawer balances and deposits.
- Ensure compliance with liquor and tobacco purchase requirements.
- Participating in the selection process of new employees to build a strong sales team.
- Promptly report any concerns to the store manager (or others, as appropriate) concerning customer concerns, store operations, inventory discrepancies, employee concerns, etc.
- Preparation of merchandise orders as needed.
- Support Store Manager with other responsibilities as needed.
Additional Required Functions:
- Completing the daily paperwork to reconcile and record the daily transactions including preparation of daily deposits and daily report with all supporting documentation for Accounting.
- Proper reconciling and recording of merchandise received from vendors by verifying merchandise received and recording on the Receiving Log.
- Actively work to resolve customer concerns to promote great customer service. If unable to resolve, then refer customer to Store Manager and facilitate contact.
- Assisting Store Manager with various routine tasks and functions as assigned.
- Actively work to control inventory.
- Participating in Meeting as Store Representative in the absence of Store Manager.
Requirements:
- Minimum of 2 years Retail, Fast Food or Grocery operation experience
- Demonstrated management results in fast-paced, multi-faceted environment
- Strong computer and communications skills, and a team leader
Experience in PDI software for C-Stores is strongly desired
- Must be able to work day shift on Saturday & Sunday and three swing shift schedules per week
Hourly Pay: DOE
Job Type: Full-time
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Vision insurance
Experience:
- Schedule management: 2 years (Required)
- Management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
