RS Client Solutions is actively hiring a Wireless Account Associate to join our team in San Marcos, CA. As a Wireless Account Associate, you will represent AT&T through professional face-to-face customer interactions, educating customers on wireless products and connectivity solutions while helping them enroll in services that best fit their needs. At RS Client Solutions, we believe meaningful conversations create lasting customer relationships, and every Wireless Account Associate plays an important role in expanding reliable wireless services throughout the community.
This is an entry level opportunity designed for motivated individuals looking to build a long-term career in customer service, sales, and leadership. Whether you are beginning your professional journey or looking for a new opportunity, our comprehensive entry level training program provides the support and development needed to succeed. Every Wireless Account Associate receives hands-on coaching, mentorship, and opportunities for advancement based on performance rather than seniority.
Wireless Account Associate Responsibilities
- Represent AT&T products and services with professionalism and integrity.
- Meet with customers in person to educate them on available wireless plans, devices, and promotions.
- Build strong customer relationships by identifying needs and recommending personalized solutions.
- Complete wireless account enrollments accurately and efficiently.
- Answer customer questions regarding wireless services, billing, and available features.
- Maintain accurate customer records and documentation.
- Collaborate with fellow entry level Wireless Account Associate team members to achieve daily and weekly goals.
- Participate in ongoing entry level training sessions, team meetings, and professional development workshops.
- Travel locally from the San Marcos office to customer territories as scheduled.
- Consistently deliver an outstanding customer experience while maintaining company standards.
Wireless Account Associate Requirements
- Strong communication and interpersonal skills.
- Positive attitude with a willingness to learn.
- Reliable transportation and the ability to commute daily to our San Marcos office.
- Comfortable working with customers in face-to-face environments.
- Self-motivated with excellent time management skills.
- Ability to work independently and as part of a team.
- Previous customer service or sales experience is helpful but not required, as this is an entry level position.
Pay: $52,000.00 - $62,000.00 per year
Work Location: In person
