Plumber Business Development Manager
PDQ Restoration - Boonton, NJ
Full-time
PDQ Restoration is seeking a relationship-driven, organized, and self-motivated Plumber Business Development Manager to help grow our referral program throughout Northern New Jersey.
This is a field-based business development role focused on building trusted relationships with plumbers, plumbing companies, supply houses, property managers, and other referral partners. The goal is to make PDQ Restoration the first call when a referral partner encounters water damage, sewage backups, mold concerns, or other restoration needs.
The right person does not need to come directly from restoration, but must be comfortable being out in the field, walking into businesses, making introductions, following up consistently, handling rejection professionally, and tracking activity and results.
About PDQ Restoration
PDQ Restoration is a fire, water, mold, contents, and reconstruction restoration company serving Northern New Jersey. We help residential and commercial clients recover after property emergencies, including water damage, fire damage, sewage backups, mold, and storm-related losses.
Our core values are:
- Confident
- Hardworking with a sense of urgency
- Trustworthy
- Caring
- Collaborative
- Cheerful
Responsibilities
- Build and maintain relationships with plumbers, plumbing companies, and plumbing supply houses.
- Generate qualified water damage and restoration referrals from plumbing referral partners.
- Conduct regular in-person visits, cold calls, follow-ups, meetings, and networking activity.
- Educate plumbers on when and how to refer water, sewage, mold, fire, and related restoration losses to PDQ.
- Develop and maintain a target list of referral partners in the assigned territory.
- Track all visits, calls, meetings, referrals, outcomes, and follow-up activity in the CRM.
- Meet weekly and monthly activity goals for touchpoints, meetings, follow-ups, and referral development.
- Attend networking events, industry events, trade association meetings, and community events as needed.
- Deliver Lunch & Learns or educational presentations to referral partners.
- Communicate professionally with referral partners and internal PDQ team members.
- Work closely with operations to make sure referral partners receive timely updates and excellent service.
- Help create a repeatable plumber outreach and follow-up process.
- Outreach with property managers, insurance agents, and other partners as the program grows.
Key Performance Expectations
This role will be measured by both activity and results, including:
- Building and maintaining target accounts.
- Completing approximately high-quality touchpoints per month.
- Conducting qualified meetings per month.
- Delivering Lunch & Learns or educational presentations per month.
- Attending networking or industry events per month.
- Maintaining accurate and consistent CRM activity.
- Generating new referral partners per quarter.
- Contributing to referral-generated revenue goals.
- Growing the number of active plumber referral partners.
Ideal Candidate
The ideal candidate is:
- Relationship-driven, professional, and trustworthy.
- Comfortable being out in the field on a regular basis.
- Strong with follow-up and relationship management.
- Organized enough to track visits, touches, referrals, and outcomes.
- Comfortable walking into businesses and making cold introductions.
- Able to handle rejection without getting discouraged.
- Self-motivated and comfortable with measurable activity goals.
- Able to understand the urgency of emergency restoration work.
- Clear, polished, and professional in communication.
Strong Backgrounds May Include
- Outside sales
- Business development
- Account management
- Plumbing
- Restoration
- Construction services
- HVAC
- Property management
- Insurance/vendor relationships
- Facility services
- Home services
- Other B2B relationship-based sales roles
Qualifications
- 3+ years of outside sales, business development, account management, or relationship-based sales experience preferred.
- Experience in plumbing, restoration, construction, property management, insurance/vendor programs, or home services is a plus.
- Strong communication, follow-up, and interpersonal skills.
- Comfortable using CRM software, email, Microsoft Office, and basic reporting tools.
- Valid driver’s license, clean driving record, and reliable transportation required.
Compensation
Compensation will include a base salary plus performance-based commission or bonus opportunities. Final compensation will depend on experience, ramp-up expectations, and revenue goals assigned to the role.
Benefits
- Competitive compensation package
- Commission or bonus opportunity
- 401(k)
- Health insurance
- Aflac supplemental insurance options
- Paid time off
- Training and development
- Opportunity to help build and grow a business development department
Schedule
- Full-time
- Monday to Friday
- Occasional evening or weekend networking events may be required
Work Location
This role is based in Northern New Jersey and includes office time in Boonton, NJ, along with significant local field activity.
Why Join PDQ?
This is an opportunity to build something meaningful inside an established restoration company. You will not just be handed a list and told to “go sell.” You will help build a referral program, create long-term business relationships, and become a trusted resource for plumbing professionals throughout Northern New Jersey.
Pay: $100,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Health insurance
- Paid time off
Work Location: In person
