Overview:
The Treatment Coordinator will serve as the liaison between the orthodontist and the patient throughout the course of treatment. All responsibilities are to be fulfilled in a manner consistent with the professional, caring philosophy of Chestnut Dental Associates.
Responsibilities:
Assists in managing orthodontic patient schedule in conjunction with the front desk to help facilitate the scheduling of all orthodontic appointments. Acts as department ambassador to ensure outstanding and thorough patient care throughout the course of the treatment plan.
· Tracks all consultation and follow-up appointments, schedules/reschedules appointments as needed and places reminder calls for all ORECS and re-evaluations.
· Maintains list of all new patients and appointments (i.e. ORECS, Re-evaluations, etc.)
· Prepares all materials, presentation information, etc. prior to the consultation (i.e. Complete ORECS, contact insurance company, prepare Informed Consent forms, etc.)
· Present during all consultation appointments to greet parents/patients, assist in facilitating the consultation, review financial plan, confirm insurance information, coordinate the scheduling of future appointments, review the treatment plan and clarify and answer questions/concerns from patients and/or parents.
· Ensure all required paperwork is completed and patients/parents understand financial obligations.
· Assists with Form Letters to parents, referring dentists and ensures thank you notes are sent to referring patients.
· Facilitates connection to patient’s dental practice by assisting in scheduling prophys before braces or extractions of teeth, and coordinates bonding small laterals, etc.
· Contacts all “starts” the day after the start meeting to check in and answer any questions.
· Adheres with all policies and procedures outlined by Chestnut Dental Associates and by the CDA safety, OSHA and HIPAA programs.
· Performs other duties as assigned
Chestnut Dental Associates offers a competitive benefits package, as well as summer hours. If you are passionate about a career in dental care and enjoy working in a team atmosphere with opportunities for advancement, we look forward to meeting you!
Chestnut Dental Associates is an Equal Opportunity Employer
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $22.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Prescription drug insurance
- Referral program
- Tuition reimbursement
Work Location: In person
