Part-Time Customer Service Rep / Inside Sales
Norwood, MA | Part-Time | 2:00 PM – 6:00 PM
Great Hours. Great Team. Great Fit.
A great home service electrical company that is a 4.9-star-rated and family-run is growing! They are looking for a friendly, motivated Customer Service Representative to join our office team in a part-time role that works perfectly for parents, students, or anyone looking for a consistent afternoon schedule.
What’s In It for You
- Flexible afternoon hours (2:00 PM – 6:00 PM) — perfect for working around family or other commitments
- Competitive hourly pay
- Friendly, supportive team environment
- Work for a highly rated, community-focused company
- Opportunity to grow with the business
What You'll Do
- Answer incoming calls and assist customers with scheduling and inquiries
- Book appointments and update the scheduling system
- Follow up with leads and past customers to generate bookings
- Deliver a warm, professional experience on every interaction
- Support the office team with administrative tasks as needed
What We're Looking For
- Friendly, positive phone presence and strong communication skills
- Organized and detail-oriented
- Comfortable working with computers and scheduling software
- Reliable and punctual
- Prior customer service or inside sales experience is a plus
Sound Like a Good Fit?
Apply today — we’d love to meet you!
Equal Opportunity Employer.