Job Overview:
Are you someone who genuinely enjoys talking to people, building relationships and making clients feel taken care of? We’re recruiting for a Client Relations Manager to join a professional services office in the Des Moines metro.
This is a great role for someone who likes a mix of people and organization. You’ll get to know clients, be a familiar voice they trust, help keep them connected and informed, and make sure the details behind the scenes are handled.
What You’ll Do:
- Make outbound calls to prospective and returning clients to connect, follow up and schedule appointments
- Follow up with individuals who have expressed interest and schedule them for consultations
- Maintain regular communication with existing clients and build long-term relationships
- Schedule appointments and manage client follow-up
- Prepare applications and necessary paperwork
- Prepare for meetings, making sure information and materials are ready
- Assist clients with account updates, changes and service requests
- Maintain client records and recurring follow-up processes
- Help prepare for seminars, meetings and events
- Create a personal client experience through consistent communication and thoughtful touches
You’ll Be Great at This If You Are:
- A true people person who enjoys being on the phone and initiating conversations
- Comfortable with outbound calling and appointment setting
- Friendly, polished and able to connect with different personalities
- Organized, detail-oriented and great at follow-through
- Someone who likes a role that combines people and paperwork
- Professional and trustworthy with confidential information
Are you interested in this position? Here are some ways you can apply;
· Call Express at 515-706-1600 to schedule an interview
· Stop by 1801 Grand Ave, West Des Moines, IA 50265
Remember, there’s never a fee to the job seeker!
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job. In compliance with applicable federal, state/province and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information, or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
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Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
