We are a compassionate, family-centered pediatric therapy clinic dedicated to helping children reach their fullest potential through occupational therapy and speech-language therapy services. Our team is passionate about creating a welcoming, supportive environment for children and their families while delivering exceptional care.
Position Summary
We are seeking a friendly, organized, and dependable Office / Billing Insurance Assistant. This role is essential in creating positive experience for families, performing daily administrative operations, and supporting our therapists and clinical team. The ideal candidate is professional, detail-oriented, enjoys working with children and families, and thrives in a fast-paced healthcare environment.
Key Responsibilities
- Manage new patient intake and schedule evaluations.
- Verify patient insurance coverage and benefits.
- Obtain and maintain required authorizations from insurance companies.
- Follow up with insurance on Outstanding Dates of Service.
- Answer, direct, and respond to phone calls, emails, and other communications in a timely and professional manner.
- Monitor clinic schedules and assist with appointment rescheduling as needed.
- Support daily clinic operations by performing administrative and clerical duties as needed.
- Provide backup coverage for the Front Desk Coordinator as needed.
Qualifications
- High school diploma or equivalent required; associate degree preferred
- Previous experience in a medical office, therapy clinic, or healthcare setting preferred
- Experience with Electronic Medical Records Platform preferred
- Strong customer service and interpersonal skills
- Excellent verbal and written communication abilities
- Proficiency with computers, scheduling software, and Microsoft Office or Google Workspace
- Ability to multitask, prioritize, and maintain attention to detail
- Experience with insurance verification is a plus
- Ability to maintain confidentiality and comply with HIPAA regulations
Benefits
- Paid time off and holidays
- Medical, Dental, Vision Health benefits (if applicable)
- Simple IRA with Matching Employer contribution up to certain percentage.
- Supportive and collaborative work environment
Schedule
- Full-time
- Mostly Monday–Friday
- Flexible schedules but required to work two Saturdays a month.
To Apply
Please submit your resume and a brief cover letter describing your experience and interest in working with a pediatric therapy clinic to [email protected]
Join us in a dynamic role that combines technical expertise with compassionate service! Your contributions will help streamline our financial operations while supporting our commitment to delivering exceptional healthcare experiences.
Pay: $18.00 - $23.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
