Enjoy a work-life balance while living in beautiful Northern Colorado! The Youth Clinic and our sister-company, Pediatric Urgent Care of Northern Colorado, are mission-driven practices dedicated to making a lasting difference in the lives of children and families in our community. From our providers to our administrative support team members, every team member plays an important role in delivering exceptional, compassionate pediatric care.
The Youth Clinic cares for a diverse patient population from newborn through 21 years. We are committed to fostering a diverse and inclusive workplace. We value employees who bring unique perspectives, backgrounds, and skill sets that will strengthen our care for upcoming generations.
We are seeking a front desk professional to join our team! This role will travel between all of our locations in Northern Colorado (Fort Collins, Timnath, and Loveland). We are looking for a full or part-time candidate. We offer competitive pay, a full and part-time benefits package, and a meaningful role in a collaborative healthcare environment.
You will be the welcoming face of our clinics – creating a positive first impression for patients and families while ensuring efficient clinic operations. We are in search of a dedicated, dependable front desk professional with proven customer service skills and a stable job history.
Job Specifics:
· 23-24 hour per week position or 32-38 hour per week
·Schedule flexibility, including some days starting at 7:30am or 9:00am.
· Hours will include occasional holiday work.
· Paid Vacation and Sick time
· 401(k) retirement plan (after one year of employment & 1,000 hours worked)
· Starting Wage Range: $16.50 - $17.25 base pay
· Stipend offered for weeknight hours worked after 5 p.m., all weekend hours and holiday hours
A background check will be conducted.
Key Responsibilities:
- Warmly greeting and checking in patients
- Answerphones, distribute messages and assist with inquiries
- Collect and post co-pays, co-insurances and deductibles
- Enter patient demographics and insurance information accurately
- Collaborate with other team members to address issues, share recognition, and support smooth operations
Required skills:
- Strong computer proficiency and attention to detail
- Demonstrated ability to provide courtesy, respect, and accountability to our patients and your team
- Commitment to maintaining confidentiality and patient privacy
- Ability to clearly communicate with others
- Ability to perform multiple tasks efficiently in a fast paced environment
Preferred Qualifications:
· Prior medical office or healthcare front desk experience
· Strong examples of delivering exceptional customer service
If you understand great customer service and enjoy working around children and their families, we would love to hear from you!
Please to submit a cover letter and resume via our website (comment you are applying for the Urgent Care position) https//youthclinic.com
No phone calls please.
Pay: $16.50 - $17.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
