Position Summary
The Business Manager oversees the day-to-day operational, administrative, and human resources operations of Blue Hills Ski Area. This is a full-time role during the winter operating season, with part-time hours offered during the off-season to support year-round administrative continuity. The role is responsible for payroll processing and HRIS administration (ADP), benefits and compliance coordination, handbook policy enforcement, accounts payable/receivable, budgeting support, and general office management. The ideal candidate is detail-oriented, comfortable working across finance and HR functions, and able to supervise administrative staff in a seasonal, fast-paced resort environment.
Key Responsibilities
- Manage bi-weekly payroll processing for year-round and seasonal staff using ADP, including new hire setup, timekeeping review, wage adjustments, and off-cycle corrections.
- Administer HR-related functions including onboarding paperwork, I-9/E-Verify compliance, benefits enrollment, and maintenance of accurate employee records.
- Serve as primary point of contact for ADP system issues, report generation, and coordination with ADP support for troubleshooting.
- Ensure compliance with federal and Massachusetts employment law, including wage and hour rules, PFML contributions, and required workplace postings.
- Oversee accounts payable and accounts receivable, including vendor payments, invoice coding, and reconciliation.
- Support the President in preparing and excuting various projects
- Assist with the hiring process, including drafting offer letters, coordinating background checks, and maintaining candidate communications.
- Maintain personnel files and employment records in accordance with retention requirements and confidentiality standards.
- Enforce employee handbook policies consistently across departments, addressing violations and escalating disciplinary matters as needed.
- respond to day-to-day employee questions regarding pay, benefits, and policy.
- Partner with department managers (mountain operations, snow sports, race program, food & beverage, rentals, etc.) to support staffing and administrative needs across the resort.
- Assist with unemployment claims, workers' compensation reporting, and other HR-related administrative filings as needed.
Qualifications
- Bachelor's degree in Business Administration, Human Resources, Accounting, or a related field, or equivalent professional experience.
- 3+ years of experience in a business management, HR generalist, or office management role; experience in a seasonal or hospitality/recreation environment is a plus.
- Demonstrated proficiency with ADP (Workforce Now or similar) for payroll and HR administration is required.
- Working knowledge of Massachusetts wage and hour law, PFML, and general HR compliance requirements.
- Proficiency in Microsoft Excel / Google and general office/accounting software
- Prior supervisory or team-lead experience preferred; comfortable managing staff schedules and providing direct feedback.
- Strong organizational skills with the ability to manage multiple priorities during a compressed winter operating season.
- High degree of discretion and professionalism when handling confidential employee and financial information.
- Excellent written and verbal communication skills.
Preferred Attributes
- Prior experience managing or mentoring administrative or seasonal staff in a leadership capacity.
- Familiarity with the ski/resort industry or other seasonal operations.
- Comfortable working on-site during peak winter season, including some early mornings, evenings, and weekends as business needs require.
Physical & Work Environment
Primarily an office-based role located on-site at the ski area. Some exposure to seasonal outdoor conditions when moving between buildings. Ability to sit or stand for extended periods and occasionally lift up to 25 lbs.
To Apply
Interested candidates must submit a resume and cover letter. Blue Hills Ski Area is an equal opportunity employer.
Pay: $28.00 - $35.00 per hour
Work Location: In person
