The Dining Room Host is responsible for creating a clean, welcoming, and exceptional dining experience for guests. This role focuses on hospitality, cleanliness, guest engagement, and ensuring the dining room reflects Chick-fil-A’s standards of excellence. Dining Room Hosts serve as ambassadors of hospitality by interacting with guests, assisting with dining room needs, and maintaining a positive atmosphere.
Responsibilities
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Welcome guests with a friendly and professional attitude
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Maintain cleanliness and organization of the dining room, restrooms, patio, and beverage station
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Deliver outstanding customer service and hospitality to all guests
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Assist guests with seating, tray carrying, refills, and special requests when needed
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Monitor dining room traffic and ensure tables are cleaned promptly
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Stock dining room supplies including napkins, condiments, straws, lids, and beverages
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Sweep, mop, and sanitize dining areas throughout the shift
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Respond quickly to guest concerns and communicate issues to leadership when necessary
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Support team members in Front of House operations during busy periods
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Ensure all food safety and sanitation guidelines are followed
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Create a warm, family-friendly environment for every guest
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Assist with opening and closing dining room duties
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Cleaning the restrooms
Requirements
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Positive attitude and strong communication skills
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Friendly, outgoing, and guest-focused personality
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Ability to work in a fast-paced environment
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Ability to stand and walk for extended periods of time
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Ability to lift up to 25 pounds when stocking or cleaning
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Strong attention to cleanliness and detail
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Reliable transportation and dependable attendance
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Willingness to work flexible schedules including mornings, evenings, weekends, and holidays
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Ability to work both independently and as part of a team
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Prior customer service or restaurant experience preferred, but not required
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Benefits:
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Flexible schedule
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Referral program
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Employee discount
Job Type: fulltime, parttime
Schedule:
Education: No education required
Work location: On-site
