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Regional Collections Specialist (Hybrid Position)

Waste Pro -
Doraville, GA

Job Details

Qualifications

Fair Credit Reporting Act (FCRA)
Customer communication
Microsoft Excel
Microsoft Outlook
Writing skills
Desktop applications

Full Job Description

Now Hiring a Collections Specialist .... Join a Great Team!!

Job Functions :

Make outgoing collection calls and/or email customers with past due balance. Or on accounts that are at risk of having their services interrupted due to non-payment and determining the reason. Arranging for collection or adjustment to correct errors in accounts.
Goal is to make at least 30 to 40 calls a day to keep accounts on track and follow up with promise to pay calls
Follow up on calls and provide copies of invoices as required
Perform credit evaluations for new or renewal business to determine credit worthiness
Process credit card payments on accounts and resolve questions and issues on accounts
Assist and train the sales department and office on how to utilize Equifax, set credit limits, and terms
- credit hold report, negative balance, bill cycle summary, sales sheets, 10k aging, and aging reports
Run collection manager and highlight all customers that need to be contacted for payment before billing cycle processes.
Upload account information to outside collection's company as required

QUALIFICATIONS:

A minimum of 2 years of experience in the credit and collections field
Basic financial skills including knowledge of commonly used collections practices and procedures
Proficient in working on a PC, and competent in the use of Microsoft Office. Must be proficient in Excel, Outlook and Word
Ability to interact and communicate effectively, orally and in writing
Ability to multitask
Ability to adapt and deal with frequent changes in the work environment
Ability to react well under pressure and treats others with respect
Ability to identify and resolve problems in a timely manner
Balance team and individual responsibilities and help build a positive team spirit
Knowledge of Fair Credit Reporting Act
Excellent organizational skills
Waste Industry experience preferred
Ability to travel up to 25%

Requirements:

OTHER JOB RESPONSIBILITIES:

Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro
Any additional job duties that may be assigned by the Supervisor.

Special Considerations/Physical Work Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the workday.
Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely.

WORK ENVIRONMENT: Normal setting for this job is: office setting.

Additional Details :

Waste Pro supports a diverse workforce and is an Equal Opportunity Employer. Waste Pro does not discriminate against individuals based on race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

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