Job Overview
The Parts Sales Specialist is a full-time role responsible for supporting customers with driveline and related parts needs. Day-to-day tasks include responding to customer inquiries, identifying appropriate parts and solutions, preparing quotes, and processing orders accurately through the designated systems. This position requires consistent, professional communication with customers and a strong focus on delivering high levels of service and satisfaction.
Qualifications
- Strong customer-facing skills, including Customer Service and Customer Satisfaction, with the ability to build long-term relationships.
- Effective Communication skills, both written and verbal, with clear, professional phone and online interaction.
- Sales skills, including consultative selling, upselling related parts, and closing orders in a timely manner.
- Experience with Inventory Control, order entry, and basic understanding of supply chain or parts distribution.
- Basic technical aptitude and willingness to learn driveline and mechanical parts terminology; prior experience in industrial, automotive, or heavy equipment parts is a plus.
- Proficiency with standard office software (e.g., email, spreadsheets, CRM or ERP systems)
- Strong organizational skills, attention to detail, and ability to manage multiple customer requests and orders simultaneously.
- High school diploma or equivalent required; additional education or training in business, sales, or a technical field is beneficial.
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
