Rams Strategies Inc. partners with leading brands to create face-to-face customer experiences that make products and services easier to understand. Our team works directly with customers in retail environments, helping them find solutions that fit their needs while creating a positive experience from start to finish.
We’re currently hiring an Retail Customer Associate - AT&T to join our team. This Retail Customer Associate is a great opportunity for someone who enjoys working with people, learning new products, and helping customers find the right options. You’ll receive hands-on training and ongoing support as you build experience in customer service, communication, and account management.
As an AT&T Customer Representative, you’ll speak directly with customers, answer questions about AT&T products and services, help with account needs, and explain available options in an easy-to-understand way. No two customer conversations are exactly the same, so we’re looking for someone who is personable, adaptable, and ready to learn.
Retail Customer Associate - AT&T Responsibilities:
- Welcome and engage with customers in retail locations.
- Learn AT&T products, wireless plans, internet services, and promotions.
- Answer customer questions and provide clear information about available services.
- Help customers compare options and find solutions based on their individual needs.
- Assist with account updates, service changes, purchases, and activations.
- Follow up with customers when additional support is needed.
- Maintain accurate customer and account information.
- Work with Retail Customer Associate team members to resolve customer concerns and improve the overall experience.
- Represent AT&T professionally during every customer interaction.
Retail Customer Associate Qualifications:
- Previous customer service, retail, hospitality, or sales experience is a plus, but not required.
- Strong communication and active listening skills.
- Friendly, approachable, and comfortable speaking with new people.
- Ability to learn new products, technology, and customer service systems.
- Positive attitude with a willingness to take feedback and improve.
- Reliable, organized, and able to work effectively in a team environment.
- Goal-oriented and motivated to grow professionally.
What We Offer:
- Hands-On Training: Learn AT&T products, customer service, and communication skills from the ground up.
- Career Growth: Opportunities to develop professionally and take on additional responsibilities.
- Weekly Pay: Consistent weekly pay with additional bonus opportunities.
- Team Support: Work alongside a collaborative team with ongoing coaching and mentorship.
- Travel Opportunities: Opportunities to travel with the team when applicable.
If you’re looking for a customer-facing role where you can build real communication skills, gain experience with a leading telecommunications brand, and grow with a supportive team, apply today for the Retail Customer Associate - AT&T position.
Pay: $950.00 - $1,600.00 per week
Work Location: In person
