Part-Time Apple Sales & Support Specialist – iOS and macOS
Whether you’re just starting out, have years of experience, are looking for a change, or are retired and still want to help others, this opportunity may be worth a look.
At MacMan, we value a great attitude, a strong work ethic, a willingness to learn, and a genuine desire to make technology easier for customers. You do not need to know everything about technology. We provide training and help you build the skills needed to succeed.
You might be the one—or you might know the one we’re looking for.
About the Position
Do you enjoy Apple technology, working with people, and helping customers feel more confident with their devices? MacMan is looking for an outgoing and dependable individual to join our team.
This position is ideal for someone who enjoys helping people choose the right Apple products, understand their options, and get support with their iPhone, iPad, or Mac. The role focuses primarily on customer service, Apple product sales, one-on-one iOS and macOS support, basic technology training, and checking in customers’ devices for service.
Responsibilities
Responsibilities may include:
- Helping customers choose the right products and services, including Mac, iPad, and iPhone
- Greeting customers and providing an excellent store experience
- Checking in customers and their devices for service
- Creating sales and service tickets
- Providing one-on-one customer support for iPhone, iPad, and Mac
- Helping customers with basic iOS and macOS questions
- Providing basic technology training and guidance
- Learning and explaining MacMan products and services
- Assisting with merchandising and maintaining a clean, organized, and visually appealing store
- Collaborating with team members to meet customer service and sales goals
You May Be a Great Fit If:
- You use or have an interest in Mac, iPhone, or iPad
- You enjoy helping people understand and use technology
- You have a positive attitude and enjoy working with customers
- You are willing to learn about Apple products, iOS, macOS, and MacMan services
- You communicate clearly and comfortably with customers
- You are dependable, motivated, and team-focused
- You consider yourself a self-starter
- You can work a consistent schedule, including a short shift on Saturdays
Previous technology sales or support experience is helpful, but it is not required.
Training Provided
MacMan provides on-the-job training, including:
- Hands-on customer service and sales training
- Apple product and sales training
- iOS, macOS, iPhone, iPad, and Mac support training
- Point-of-sale system training
- Service check-in training
- Ongoing product and service education
If you have the interest, a strong work ethic, and a willingness to learn, we want to talk with you.
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 15.0 – 25.0 per week
Benefits:
Application Question(s):
- What Apple products do you own of have owned?
- If you could purchase an Apple product, what would it be?
- What experience do you have with Apple products?
- How comfortable are you explaining Apple products to customers who may not be very technical?
- Have you ever helped someone learn how to use an Apple device?
- What day and time would work best for you to come to MacMan for an interview?
- When would you be available to start? Is now too soon?
- You should hire me for your Crew because:
- What color is a banana?
Ability to Commute:
- Eau Claire, WI 54701 (Required)
Work Location: In person
