Smash Park, a leading eatertainment brand, is seeking an experienced and dynamic Host/Retail Associate to join our team.
What’s important to us: Living the +1. Giving our team members & guests everything they expect plus a little more.
Who we are: We are passionate, thoughtful, and competitive professionals who are obsessed with serving others.
What we do: We Deliver Fun.
Why us? You will experience what it's like to play and grow on a winning team!
What You’ll Do In This Role:
- Greeting guests, smiling and helping them feel welcome and comfortable with a positive attitude
- Maintaining a clean and organized host stand and proshop counter/displays
- Collaborating with the serving staff to ensure smooth and efficient operations
- Assisting in maintaining a high level of cleanliness in the entryway, proshop and dining area
- Handling guest relations professionally and resolve any issues or complaints
- Communicating and working closely with other team members, always staying focused on providing extraordinary guest service
- Making rounds through the venue to check on guests to ensure their needs are met
- Providing excellent guest service while answering the phone, taking guests’ gaming reservations, assisting with retail purchases, or directing guests in the faciity
- Answering questions that guests have regarding the game of Pickleball, other Gaming our Menus other questions about our awesome venue
This Job Might Be For You If:
- You have extraordinary people skills, and you enjoy creating positive and memorable experiences for your guests.
- You take absolute pride in your work, and love providing spectacular guest service.
- You thrive when working with an awesome team of people all focused on the same goals.
- You communicate clearly and you’re comfortable communicating with all types of people and personalities.
- You enjoy a flexible schedule, and you’re perfectly comfy with a schedule that changes from week to week.
- Weekend availability is a deal breaker!
- Must be able to work flexible hours, including evenings, and holidays
- You have knowledge of cocktails, wine and beer. Experience….even better!
- You have reliable transportation, a reliable cell phone and you can be counted on to work your shifts as scheduled.
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Part-time
Pay: $13.50 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Ability to Commute:
- Westerville, OH 43082 (Required)
Work Location: In person
