Digital Production Manager (71101)
Salary: $65,000.00 - $70,000.00 Annually
Location: Brooklyn, NY, NY
Job Type: Full Time
Job Number: 202600372
Department: Production Systems
Closing:
About Pratt
Pratt Institute provides the creative leaders of tomorrow the professional knowledge and experience to make a better world. A world-class and internationally ranked college with programs in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs.
The Institute's impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, a landmark building and public gallery in Manhattan, as well as an extension campus, Pratt Munson College of Art and Design in Utica, New York. On Governors Island, Pratt is a core partner on the Stony Brook University team selected to develop the New York Climate Exchange, a research and educational hub poised to establish New York City as the global leader for the most pressing issue of our time: climate change. Another extension of Pratt's campus is the Research Yard, a 20,000-square-foot facility that brings together the research activities of Pratt Institute under one roof in the Brooklyn Navy Yard (BNY).
Since our founding in 1887, Pratt has upheld the belief that education should be accessible to all who wish to learn. As a community, we define ourselves as standard setters who are:
- Resourceful and collaborative problem solvers,
- Socially responsible and equity-centered creatives,
- Adaptable and resilient global stewards,
- Inquisitive and compassionate community members.
Description
The Assembly Loop Lab (ALL) is a professional digital production facility within Pratt Institute's Technology Division, serving students, faculty, staff, and a growing roster of external commercial clients. We are building a production environment held to two standards at once: the rigor of a serious academic institution and the reliability of a professional production operation. The Digital Production Manager is central to that effort.
This role leads the day-to-day operations of ALL's production facilities: managing student staff, maintaining equipment, driving workflow quality, and ensuring that every job, internal or external, is handled consistently and professionally. It is a leadership position that requires someone who can uphold high standards, communicate clearly with a diverse user base, and take genuine ownership of the systems and protocols that keep the lab running.
The right candidate is as comfortable troubleshooting a production failure as they are developing training documentation or onboarding a new team member. They understand that operational discipline and a strong culture of accountability are what make a production environment worth working in and worth building.
Beyond daily operations, this role contributes to the lab's long-term development: refining systems, expanding capabilities, and supporting ALL's continued growth as both an academic resource and a commercial operation.
Examples of Duties
Team Leadership & Training: Manage, schedule, and develop a team of student work-study operators and production assistants. Deliver structured onboarding and ongoing training for both student staff and general facility users, with emphasis on safe and proper equipment use.
Production Operations & Workflow: Oversee day-to-day production operations, including job intake, scheduling, and lab environment standards. Drive continuous improvement of workflows, file submission protocols, and pricing models across academic and commercial output.
Equipment & Technical Management: Lead evaluation, implementation, troubleshooting, and preventive maintenance of all fabrication equipment and peripherals. Serve as the primary point of contact for hardware and software vendor coordination and escalation.
Documentation, Policy & Administration: Develop and maintain documentation spanning end-user procedures, technical methods, safety protocols, and operational guidelines. Manage consumables inventory, purchase orders, and administrative functions supporting daily lab operations.
Qualifications
Experience:
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3+ years in a digital fabrication, production, or maker environment, with direct responsibility for operations and output quality
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Demonstrated experience managing teams, including hiring, training, scheduling, and performance guidance
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Hands-on operational experience with varied digital fabrication equipment, including setup, configuration, troubleshooting, and maintenance
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Experience working within established operational systems and contributing to their ongoing refinement
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Familiarity with job intake, scheduling, and workflow management in a production context
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Experience coordinating with vendors for equipment service, procurement, and support
Skills:
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Strong leadership and team management skills, with the ability to set clear expectations and hold people accountable
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Advanced proficiency in CAD and vector-based software, including Rhino, Fusion, or Adobe Creative Suite
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Ability to manage multiple concurrent workflows and competing priorities without losing operational quality
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Comfort working within digital operations and project management systems such as Asana, Salesforce, or equivalent platforms
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Professional written and verbal communication skills across a diverse user base, including students, faculty, and external clients
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Capacity to produce and maintain clear documentation, training materials, and operational protocols
Preferred:
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Experience in an academic or institutional production environment
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Familiarity with fabrication software and material optimization workflows
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Background in developing or refining pricing models for production services
Benefits:
Medical
Dental
Vision
HSA
Company Sponsored Basic Life & AD&D
Company Sponsored Long Term Disability
Flex Spending Account (Health, Dependant Care)
Commuter Benefits (Transit & Parking)
Disability (NYS)
Voluntary Short Term Disability
Voluntary Life Insurance
403B Retirement Plan
Voluntary Supplemental Retirement Plan
Paid Time Off (Vac & Sick)
Supplemental Information:
This is an onsite position on the Brooklyn campus.
To apply, please submit your cover letter, resume, and any demonstrable material, such as a portfolio or work samples.
If you are selected for an interview, please be prepared to provide at least 3 references via our online reference tool system. At least 2 of your references must be, or have been, your direct managers.
Equal Employment Opportunity Statement
We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.
At Pratt, we prioritize equity and have established a systematic approach to guarantee fair treatment for everyone. If your background and expertise align with the requirements of the position, you will be contacted for further instructions.
To apply, visit: https://www.schooljobs.com/careers/pratt/jobs/5384821/digital-production-manager-71101
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