Front Desk/Receptionist – Plastic Surgery Office
Location: Central/South Austin (78746)
$17.00 - $21.00/hour, Full Time, In-Person
Shift: Monday – Friday, day shift, no weekends
We are a growing plastic surgery practice looking to bring on a front desk/receptionist to help with our patient care in Central and South Austin and help to make our day to day run smoothly. We take care of both cosmetic and reconstruction patients. We are looking for someone to help organize and manage the day to day of the office especially around scheduling and new patient inquiries. You will be the first voice a patient hears when they call and the first face they see when they walk in the door.
The ideal candidate is very dependable, detail-oriented, great time management skills, fast learner and eager for career growth.
We're open to a fresh candidate looking to get trained into a management role. While having a background in medicine/health can be beneficial, it is not required.
Responsibilities
- Intake patient inquires including answer phones, make schedules, take and relay messages and provide information to patients and handle patient questions
- Document patient information, collect copayments and other balances due
- Verify patient insurance and navigate insurance pre-authorization
- Coordinate and oversee administrative systems/procedures
- Administrative tasks including paperwork, organizing files, communicating between offices and hospitals, coordinating deliveries and returns of supplies
- Willing to work with a wide array of people and coordinate a busy schedule including hospital scheduling, patients, medical rep personnel
- Inventory, restock supplies, clean patient rooms
- Willingness to cross-train within other departments within your scope of duties
Skills
- Great time management skills and ability to multi-task (required)
- Excellent communication and customer skills (required)
- Dependable
- Ability to learn EMR/computer systems
- Ability to maintain confidentiality and adhere to HIPAA guidelines
Education
- High school or equivalent (preferred)
Pay: $17.00 - $21.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person
