The purpose of this position is to provide casework services to probationers at the direction of the Superior Court under the provisions of evidence-based practices and consistent with the Arizona Code of Judicial Administration.
The duties of a Probation Officer I include supervising the caseloads of assigned probationers, meeting with probationers in their homes or at their places of school/work, conducting interviews and social or presentence/pre-disposition investigations, evaluating probationers’ progress, performing searches and making arrests.
This position has no responsibility over any types of budget.
Provides project research allocation based on pre-approved limits involving training and development projects.
ORAL COMMUNICATION DUTIES
This position trains colleagues, explains County procedures or processes, responds to public inquiries, participates in meetings, gives presentations, negotiates or persuades, conducts meetings and provides expertise before the courts.
WRITTEN COMMUNICATION DUTIES
This position creates or edits documents, internal memos, emails, formal letters, reports and court documents.
INTERACTIONS WITH THE GENERAL PUBLIC
Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.
INTERACTIONS SPECIFICALLY WITH CUSTOMERS
Continuously (More than 70% but less than 85% in a year)
Case management; public safety and security; law and government; law enforcement and Federal, State and Local laws, regulations and Statutes.
Possess knowledge and understanding of:
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The criminal justice system and community resources.
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Diversion, Adult and Juvenile Standard Probation, Adult and Juvenile Intensive Probation and community supervision.
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Social and community corrections casework.
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Principles of adolescent and general human behavior and evidence-based practices in community corrections.
Active listening; analytical thinking; analytical writing; critical thinking; persuading and influencing; problem recognition; problem solving and time management.
Must have skills in the areas of:
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Self-control, patience, initiative, courtesy, tact and diplomacy in order to maintain effective relationships with a diverse population.
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Interviewing, motivating, and interpersonal relationships.
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Time management and organization with the ability to apply principles and methods of correctional casework.
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Critical analysis of individuals and situtations in order to problem solve and make sound decisions.
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Effective oral and written communication.
Recognize problems; maintain mental response and quickness; maintain calm demeanor in stressful situations; consider options, risks and benefits, and read and write at college level.
Must have the ability to operate a variety of equipment necessary to perform job duties such as motor vehicles, computers, telephones, radios, handcuffs, body armor and other equipment depending on case assignments.
Must possess:
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Independent body mobility to stand, walk, bend and sit for prolonged periods of time and/or drive a vehicle.
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The manual dexterity necessary to reach, grasp, handwrite, and use a computer.
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Vision sufficient to see and read.
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Hearing and speech sufficient to communicate in person and over the phone.
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The ability to withstand varying weather temperatures.
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The ability to lift, drag, push and carry items of various weight.
Incumbents in this position work in the field performing enforcement duties and in County offices and facilities; involves the potential for high stress levels and exposure to hostile situations; some non-standard work hours are required; must work with a highly manipulative and psychologically challenging client population; must be able to maintain professional composure and effectiveness; ability to drive vehicle in order to make field contacts and travel to other facilities.
Because probationers under Court supervision are convicted felons, felony adjudicated delinquents and/or persons with domestic violence convictions/adjudications, these job duties expose the Probation Officer I to a risk of being assaulted by probationers, family members and others in proximity to the probationers. As a result, the Probation Officer I position is designated as a safety-sensitive position in accordance with ACJA §6-106(A) and ACJA §6-107(A).
Incumbents in this position are subject to physical danger such as physical attacks and gun shots; may be exposed to hazardous chemicals, drugs, infectious and communicable diseases, blood borne pathogens, wetness and humidity; subject to extended periods of intense concentration in review and preparation of case reports.
May be required to work during weekdays, weekends, holidays and on any assigned shift.
PROTECTIVE GEAR & SAFETY MANUALS
Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department. Required to regularly utilize safety equipment and protective gear. Required to occasionally utilize compliance devices such as restraints, OC spray and impact weapons. Required to occasionally utilize hearing protection devices and eye protection devices.
Potential errors can result in unfavorable public perceptions and legal ramifications.
